My passport wd not working

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alan_Taylor93 Posts 2 Registration date Saturday June 8, 2013 Status Member Last seen June 8, 2013 - Jun 8, 2013 at 12:05 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 9, 2013 at 04:04 AM
Hello,
when i plug my hard drive in it just freezes my computer and prevents pretty much every window from responding properly. i read about the shorter cable but how small should i go? and what would be the other recommendations? thanks.

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 8, 2013 at 04:50 PM
Hello,

Try this 1

1) First backup your registry.

Click on Start --> In search bar, type regedt32 and press Enter.

"Registry Editor" will be opened. Click on "File" --> Export --> Save the file with

any name in your desired location. Close the "Registry Editor".

2) Click on the below hyperlink "Drive Cleanup" and download the file.

Drive Cleanup

Extract it. If you are using 32-bit OS when open the "Win32" folder.

If you are using 64-bit OS then open the "x64" folder.

[Note : If you have no idea whether you are running 32-bit or 64-bit then

click on the below hyperlink "Version" and follow the instructions to find it.

Version]

Right-click on the "DriveCleanup" and select the option "Run as administrator".

After completion of the process, now try connecting your external drive.

Good Luck
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alan_Taylor93 Posts 2 Registration date Saturday June 8, 2013 Status Member Last seen June 8, 2013
Jun 8, 2013 at 07:39 PM
the option "run as administrator" doesn't seem to be there. just "open" "copy" and "properties" when i click open it says "extract" "run" "cancel"
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 9, 2013 at 04:04 AM
Hello,
Try this 1
You need to first extract it and then if you are using 32-bit OS then open the folder "Win32" folder and there you can find the exe file. You need to right-click on that file and then select run as administrator.
Good Luck
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