My passport wd not working

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Saturday June 8, 2013
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Registration date
Sunday June 6, 2010
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Hello,
when i plug my hard drive in it just freezes my computer and prevents pretty much every window from responding properly. i read about the shorter cable but how small should i go? and what would be the other recommendations? thanks.

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6428
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Sunday June 6, 2010
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July 16, 2020

Hello,

Try this 1

1) First backup your registry.

Click on Start --> In search bar, type regedt32 and press Enter.

"Registry Editor" will be opened. Click on "File" --> Export --> Save the file with

any name in your desired location. Close the "Registry Editor".

2) Click on the below hyperlink "Drive Cleanup" and download the file.

Drive Cleanup

Extract it. If you are using 32-bit OS when open the "Win32" folder.

If you are using 64-bit OS then open the "x64" folder.

[Note : If you have no idea whether you are running 32-bit or 64-bit then

click on the below hyperlink "Version" and follow the instructions to find it.

Version]

Right-click on the "DriveCleanup" and select the option "Run as administrator".

After completion of the process, now try connecting your external drive.

Good Luck
Posts
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Saturday June 8, 2013
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June 8, 2013

the option "run as administrator" doesn't seem to be there. just "open" "copy" and "properties" when i click open it says "extract" "run" "cancel"
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,
Try this 1
You need to first extract it and then if you are using 32-bit OS then open the folder "Win32" folder and there you can find the exe file. You need to right-click on that file and then select run as administrator.
Good Luck