Gateway laptop won't boot

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frustrated1710 Posts 1 Registration date Friday June 14, 2013 Status Member Last seen June 14, 2013 - Jun 14, 2013 at 02:57 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 14, 2013 at 10:21 PM
My gateway NE56R31u will turn on but will only get as far as gateway logo with spinning circle under it, than goes to blue screen with PC problem will restart than back to gateway with spinning circle. Had laptop given to me and have no paperwork or discs with it. HELP

1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 14, 2013 at 10:21 PM
Hello,

Try this 1

First check your RAM. Even bad RAM will result in restart loop.

Remove the RAM from the slot, clean it and place it back properly or try another

slot. If you are having two RAMs on a motherboard then remove it, place only

one RAM and check if your are able to boot into Windows. If the problem still

exists then change the slot. If you still failed to still failed to boot into Windows

then try the above procedure with the other RAM.

Good Luck
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