My external disk 1TB doesn't show in my computer.

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konnou8 Posts 1 Registration date Friday August 30, 2013 Status Member Last seen August 30, 2013 - Aug 30, 2013 at 08:40 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 30, 2013 at 05:11 PM

I have a Toshiba 1Tb external. it was working fine until yesterday. i plugged it in, the laptop recognized that an external USB 3 was connected but it doesn't show in my computer. i can safety remove it, i can see it in device manager, i cant see it in disk management, i updated its drivers and i tried it on another laptop and its not working.
please help
thanks

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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Aug 30, 2013 at 05:11 PM

After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again. I think this should solve the problem.

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