My external disk 1TB doesn't show in my computer.

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konnou8 Posts 1 Registration date Friday 30 August 2013 Status Member Last seen 30 August 2013 - 30 Aug 2013 à 08:40
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 30 Aug 2013 à 17:11
I have a Toshiba 1Tb external. it was working fine until yesterday. i plugged it in, the laptop recognized that an external USB 3 was connected but it doesn't show in my computer. i can safety remove it, i can see it in device manager, i cant see it in disk management, i updated its drivers and i tried it on another laptop and its not working.
please help
thanks

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
30 Aug 2013 à 17:11
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again. I think this should solve the problem.