Remote access

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nkowalske Posts 1 Registration date Sunday September 15, 2013 Status Member Last seen September 15, 2013 - Sep 15, 2013 at 12:15 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Sep 15, 2013 at 02:00 PM
When I remote access into my computer (from home to business) i cannot control the mouse. I try to control the mouse on the host computer however my screen is not working appropriatly on my host computer. When I try to turn on the screen it says "no signal" I cannot turn the host off because it is the server station that is needed in order to run the 2 cas registers at my store. I am scared that if I turn it off i wont get it back on. I have switched out the mouse and moniter with other ones. I have no idea what to do. Can anyone help? Please understand I dont know computers as well as most people on this site so go easy on me!

1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Sep 15, 2013 at 02:00 PM
I suggest you buy onsite support from the company that originally configured your computers.

Good Luck
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