Slow browsers load

jojogunn Posts 1 Registration date Sunday January 5, 2014 Status Member Last seen January 5, 2014 - Jan 5, 2014 at 07:07 PM
2011N2 Posts 13352 Registration date Saturday January 29, 2011 Status Security contributor Last seen December 24, 2016 - Jan 6, 2014 at 12:54 PM
My desktop comes up as usual. But all my browsers take along time to load. I've tried the msconfig thing. I've uninstalled and reinstalled my default browser. I've tried everything I have read in forums. All to no avail. My pc when first turned on makes a loud noise for about 20 sec's. I think it's my fan going out. At around the same time the fan quiets down my browsers load and continue to from then on until my pc is idle for a time and goes into hybrid sleep. When I wake it up all the above happens again. I have been checked by a knowledgeable friend that I have no malware or any infections at all. I read in a forum where someone had the same problem and the answer was that it was the pc itself. Dust build up, in my case cat dander, and most of all the answer talked about the fan going out. Does anyone think that might be the problem? My knowledgeable friend is coming over tomorrow to see about me buying a new fan. I do not have alot of money. I can wait a little longer to replace the fan in then future. What is your opinion. I have win. 7/32 bit/ year and one half old custom pc. Avast Internet Security, Mbam pro.

1 response

2011N2 Posts 13352 Registration date Saturday January 29, 2011 Status Security contributor Last seen December 24, 2016 39
Jan 6, 2014 at 12:54 PM

To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on the "Configure" button.

7. Click on the Magnifying glass with the + sign.

8. Click on "Search"

Wait for the tool to finished (maybe a long time)

9. Close ZHPDiag.

10. To transmit the report, click on this link :

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

10. Select the file ZHPDiag.txt.

11. Click on "upload »

12. Copy the URL and post it here.