Internet connected but no internet access on a specific computer

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chicago08bears Posts 1 Registration date Saturday April 19, 2014 Status Member Last seen April 19, 2014 - Apr 19, 2014 at 05:18 PM
 chicago08bears - Apr 22, 2014 at 04:47 PM
-Cannot connect to any domains or 192.168.1.1
-Driver software is up to date
-No other applications are getting internet
-Chrome, firefox, and IE all do not work
-Error message on chrome is "This webpage is not available" after around 10 seconds
-Tried the stock answers, i.e. ipconfig release/renew, ipconfig/flushdns, ipconfig/renew, something involving a sub interface and changing whatever mtu is in a elevated command prompt
-Running windows 7 SP1 on a gateway laptop
-All other devices in the house are working
-Network adapter is an Atheros AR5B95

Would appreciate any help

3 responses

Blocked Profile
Apr 19, 2014 at 05:31 PM
Ok, slow down....

What are expecting when you connect to 192.168.1.1?

Your network may be operating correctly. What is your IP address?

Let us know?

"If you can't soar with the eagles, then don't fly with the flock!" - Oliver Sykes; Bring Me The Horizon
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chicago08bears
Apr 20, 2014 at 09:14 PM
My ip address is 98.117.216.139
I am expecting to connect to my router configuration homepage when I type in 192.168.1.1 (Like I can do on my other PCs in the same network) but I was just using that as an example of how the network connection is not working on that computer.
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Blocked Profile
Apr 21, 2014 at 10:20 AM
Sorry, but you are not on the same subnet as the router. That is the problem. A network location of 98.x.x.x is not routable to 192, without a static route, a bridge, or the subnet of the client be mangled.

So, with all of that being said. Your network is working as it should.
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Blocked Profile
Apr 21, 2014 at 10:22 AM
Ok, so reset your IP address with the following cmd:

IPCONFIG /release
IPCONFIG /renew

Now, tell us what your ip address is. If it says you cannot release a static IP, then that is the problem. If it comes back and gives you an IP address that is not within 192.x.x.x, then you are not receiving HEADER information from DHCP server (router).

Let us know!

"If you can't soar with the eagles, then don't fly with the flock!" - Oliver Sykes; Bring Me The Horizon
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chicago08bears
Apr 21, 2014 at 05:32 PM
IPv4 Address- 192.168.1.5
Subnet mask - 255.255.255.0
Default Gateway - 192.168.1.1
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Blocked Profile
Apr 21, 2014 at 07:16 PM
OK...now we are talking...

Have you tried it again?
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chicago08bears
Apr 22, 2014 at 05:29 AM
Yes, it still shows that I am fully connected but I cannot use my internet at all on that computer. Like all the bars are showing and it says I have internet access.

Have also tried disabling MSE and uninstalling some trend micro garbage, still doesn't work
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Blocked Profile
Apr 22, 2014 at 12:45 PM
Ok, so you are using windows 7, have you set a network location? Something like Home, work, or public? Give that a go, if you have not.
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chicago08bears
Apr 22, 2014 at 04:47 PM
Yes, it is set as home and is connected already - I just cannot use the internet on any application.
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