WD passport beep sound and not showing

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hudhuu Posts 1 Registration date Sunday August 31, 2014 Status Member Last seen August 31, 2014 - Aug 31, 2014 at 06:40 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Sep 1, 2014 at 08:29 AM
hi

i accidently dropped my WD passport and when I connect it into the laptop it is making some beep sound and not showing. But its light is ON and laptop says installing when I connect it.

please help me find it detecting and working!

2 replies

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 153
Sep 1, 2014 at 08:29 AM
Hi there,

Unfortunately dropping a HDD might cause a drive damage. If you can give me more details about the issue, I could be able to offer you further assistance, but the truth is that various things can go wrong if the drive is dropped. Can you hear the drive spinning? Is there any clicking sound, except for the beeping? I would check if the drive is visible in Disk Management, Device Management and BIOS. If you have the option, check the drive on another PC.

You can check this link, because the case is a bit similar: https://ccm.net/forum/affich-694586-my-passport-wd-1tb-is-not-recognizing-by-pc-laptop
https://support-en.wd.com/ - More details if you hear a clicking sound

Hope this helped

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xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Aug 31, 2014 at 03:01 PM
Dropped = broken
broken = buy a new one

Sorry for the bad news
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