Connected to router but no internet on desktop?

Closed
sabrina - 11 Dec 2014 à 00:37
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 11 Dec 2014 à 13:28
Hello,

I have my desktop connected to my router but i cannot access the internet?? I am getting internet on my laptop, phones, etc. but my desktop that is connected by wire is not working. It was working a few hours ago but then I decided to rearrange the wires so I unplugged a few things but re-plugged them again and now it is not working. Does anyone know how to solve this issue? Thank you! Using a belkin router and running windows 7 on desktop (if matters).

Related:

1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
11 Dec 2014 à 13:28
We will need to know how your wires are currently connected. We have no idea what those "few wires" were. Do you have a separate modem and router? there should be one wire connected between the modem and the router (using the WAN port) and one wire from the router to the desktop.

Perhaps if you disconnected the power to to router (keep it off for 60 seconds) that will reset the unit.

Good Luck