Toshiba aptop not working

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steviet Posts 1 Registration date Thursday February 12, 2015 Status Member Last seen February 12, 2015 - Feb 12, 2015 at 01:02 PM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Feb 12, 2015 at 01:39 PM

Hi hope u can help I created a new profile on my laptop for my family to use then if I tried to login to my profile it will log in but when it dose the screen is black but I can see the mouse and I can get the ctl alt delete menu up but that's it so I used the gest profile and I could still access all my stuff but now it's doing the same on both profiles. It worked fine in safe mode but I have a uni project to finish next weak so if you know how to fix this plz get back ASAP.
thank you
Steve x

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BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 150
Feb 12, 2015 at 01:39 PM

Hi steviet,

While in Safe mode do a malware and virus check. If your current antivirus doesnt pick anything up try a (free) on-line one. You will need "Safe mode with networking" for that.

Good luck.

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