any help would be appreciated. After trying to reset to factory settings, the screen is black, only options given are F2 and F12, I've even tried the cd, only to have the error won't reinstall windows, must restart computer. Not many options with only a black screen.
Can you get into safe mode? (Press the [f8] key several times after booting and choose "Save Mode" by using the arrow keys and the [enter] key).
You dont mention if the installation disk is a Microsoft disk (retail) or one that came with the machine. If it isnt a Microsoft one and didnt come with the machine (or if you bought it second hand and the seller provided the cd that was not for this machine) then it is quite possible that it will not work - vendors do put blocks on what cds work with what models/makes.
Can you put the exact message that is shown? this will help with troubleshooting the issue.
Did the machine have Vista prior to your attempt to reinstall?
Let me know the answer to ALL of these questions and we will make a start on solving this issue :^)