Internet connection problem
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kat20000
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Mar 10, 2015 at 03:51 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 10, 2015 at 05:00 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 10, 2015 at 05:00 PM
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Ambucias
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Mar 10, 2015 at 04:14 PM
Mar 10, 2015 at 04:14 PM
Hello Kat,
It's not an internet problem but an Internet Explorer issue.
Boot your computer in safe mode and see if you can launch IE.
To boot in safe mode, restart the machine tapping F8. Select safe mode with networking.
Let me know.
P.S. XP is no longer supported, this is the first of many problems you may encounter.
It's not an internet problem but an Internet Explorer issue.
Boot your computer in safe mode and see if you can launch IE.
To boot in safe mode, restart the machine tapping F8. Select safe mode with networking.
Let me know.
P.S. XP is no longer supported, this is the first of many problems you may encounter.
Ambucias
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Mar 10, 2015 at 04:34 PM
Mar 10, 2015 at 04:34 PM
To reduce the screen, press ctrl+the minus key, several times if need be.
Now that you are on Internet, to avoid problem with IE, download, install and use Firefox as your default browser. Here is the link:
https://ccm.net/downloads/internet/4553-mozilla-firefox-for-pc/
Once you have Firefox installed, boot in normal mode and use it.
Now that you have resetted to factory settings, you would need to download and install XP's service packs 2 and 3 and they are no longer available.
You should install a newer operating system such as Windows 7 or 8.1, or Unbuntu, but I don't know if your Laptop has the capacity to support those operating system. I would have to research your laptop's specifications and I am kind of very busy and pressed for time. Perhaps you can Google it.
See this link:
https://ccm.net/faq/34603-end-of-support-for-windows-xp-moving-to-windows-7-8-or-linux
Good luck
Now that you are on Internet, to avoid problem with IE, download, install and use Firefox as your default browser. Here is the link:
https://ccm.net/downloads/internet/4553-mozilla-firefox-for-pc/
Once you have Firefox installed, boot in normal mode and use it.
Now that you have resetted to factory settings, you would need to download and install XP's service packs 2 and 3 and they are no longer available.
You should install a newer operating system such as Windows 7 or 8.1, or Unbuntu, but I don't know if your Laptop has the capacity to support those operating system. I would have to research your laptop's specifications and I am kind of very busy and pressed for time. Perhaps you can Google it.
See this link:
https://ccm.net/faq/34603-end-of-support-for-windows-xp-moving-to-windows-7-8-or-linux
Good luck
kat20000
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Mar 10, 2015 at 04:56 PM
Mar 10, 2015 at 04:56 PM
Thank you so much :)
Ambucias
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>
kat20000
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Mar 10, 2015 at 05:00 PM
Mar 10, 2015 at 05:00 PM
The pleasure was all mine. Don't hesitate to come back and give me some feedback.
Mar 10, 2015 at 04:20 PM
As for windows xp would you suggest I up grade by installing new software? If so what?
Thanks loads again
Mar 10, 2015 at 04:29 PM