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Dell Inspiron 1564 won't load past the dell Inspiron page

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l33ajk Posts 2 Registration date Thursday March 26, 2015 Status Member Last seen March 26, 2015 - Mar 26, 2015 at 02:18 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 26, 2015 at 03:37 PM
Hi,
Previously my laptop was working fine, now all of a sudden when I turn it on there is a beeping sound that goes off once the Dell Inspiron page with the loading bar appears. However that page remains with the loading bar 3/4 full, now nothing else happens, the keyboard is still responsive as you can press the F buttons however they don't change the page on screen.

I'd be very greatful if anybody had an idea on what has happened and how to fix it.
Thanks.

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Answer 1 / 1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Mar 26, 2015 at 02:50 PM
You can run the Dell diagnostics by pressing F12 after you see the Dell logo. These instructions should help:

http://www.dell.com/support/article/us/en/19/SLN129400/EN

Good Luck
0
l33ajk Posts 2 Registration date Thursday March 26, 2015 Status Member Last seen March 26, 2015
Mar 26, 2015 at 03:08 PM
I've tried that along with pressing F8 but neither of these changed what the screen was showing only that when I pressed F12 the instruction in the bottom left corner became brighter?
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Mar 26, 2015 at 03:37 PM
About the only option left is to remove one of the memory modules to see if that finds a bad module. The next option is to return the laptop to Dell for servicing. They will probably replace the motherboard and charge you MORE than just buying a new laptop.

Good Luck
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