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Dell Inspiron 1564 won't load past the dell Inspiron page

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l33ajk Posts 2 Registration date Thursday March 26, 2015 Status Member Last seen March 26, 2015 - Mar 26, 2015 at 02:18 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 26, 2015 at 03:37 PM
Hi,
Previously my laptop was working fine, now all of a sudden when I turn it on there is a beeping sound that goes off once the Dell Inspiron page with the loading bar appears. However that page remains with the loading bar 3/4 full, now nothing else happens, the keyboard is still responsive as you can press the F buttons however they don't change the page on screen.

I'd be very greatful if anybody had an idea on what has happened and how to fix it.
Thanks.

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Answer 1 / 1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Mar 26, 2015 at 02:50 PM
You can run the Dell diagnostics by pressing F12 after you see the Dell logo. These instructions should help:

http://www.dell.com/support/article/us/en/19/SLN129400/EN

Good Luck
l33ajk Posts 2 Registration date Thursday March 26, 2015 Status Member Last seen March 26, 2015
Mar 26, 2015 at 03:08 PM
I've tried that along with pressing F8 but neither of these changed what the screen was showing only that when I pressed F12 the instruction in the bottom left corner became brighter?
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Mar 26, 2015 at 03:37 PM
About the only option left is to remove one of the memory modules to see if that finds a bad module. The next option is to return the laptop to Dell for servicing. They will probably replace the motherboard and charge you MORE than just buying a new laptop.

Good Luck

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