Unable to detect seagate external harddisk

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abhijeet02 Posts 4 Registration date Sunday May 10, 2015 Status Member Last seen May 13, 2015 - May 10, 2015 at 01:45 PM
abhijeet02 Posts 4 Registration date Sunday May 10, 2015 Status Member Last seen May 13, 2015 - May 13, 2015 at 04:48 AM

Hi,

I am using my seagate external hard drive from long back. Yesterday I copied huge amount of data in one go. After that whenever i am trying to plugging in to the computer, System not detected my external hard drive and External HDD light are keep on blinking

I have tried in another computer with Windows 7/XP and Ubuntu 10, it is not detecting in any of them. I have tried it to find out in disk management but it is not visible there as well. Not even diskpart utility worked for me.

I have very important data on it and I want to recover it. Can it be possible to recover my data? Please help me out for it.

Hard disk details:
model number Seagate FreeAgent Go(9KW2AH-501)
SERIAL NU: 2GEL1H4F
500 GB

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1 response

Answer 1 / 1

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 155
May 11, 2015 at 02:30 AM

Hi Abhijeet02,

Have you tried uninstalling the drive from Device Manager, restarting the PC and plugging the device back in. Try with another USB cable. All the troubleshooting steps you have followed seem correct. It is unfortunate none of them solved the issue. Check the manufacturer's web page for some driver updates. Check some recovery tools. If the drive keeps being undetected, contact the manufacturer's support. Usually they provide some data recovery suggestions. I recommend you to hide your serial number because it contains information about your drive and its warranty conditions.

Hope this helps

abhijeet02 Posts 4 Registration date Sunday May 10, 2015 Status Member Last seen May 13, 2015
May 12, 2015 at 12:04 AM

Hi R2D2_WD,

Thanks for the help. But as I said my hard disk is not showing up in Device Manager. I have tried another USB cable as well, it didn't helped. I didn't find any driver update on manufacture's web page. Seagate have a seatool recovery tool but it is also not detecting my external hard disk.

Can you suggest any tool for data recovery. Data is very important and I need to recover it.

Thanks for the help.

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892 > abhijeet02 Posts 4 Registration date Sunday May 10, 2015 Status Member Last seen May 13, 2015
May 12, 2015 at 01:02 AM

Hello abhijeet02,
whether your Hard disk detected in BIOS if not try to use it with any other pc..
There are lots of recovery software available mostly recover data from detecting hard disk..
Try this..
https://www.easeus.com/data-recovery/data-recovery-software/free-hard-drive-data-recovery-software.htm

https://www.seagate.com/fr/fr/contacts/

PC Inspector
https://www.snapfiles.com/get/pcinsp

and Recuva
https://www.ccleaner.com/recuva

https://www.yodot.com/hard-drive-recovery/from-external-hard-drive-not-recognized.html

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 155 > abhijeet02 Posts 4 Registration date Sunday May 10, 2015 Status Member Last seen May 13, 2015
May 12, 2015 at 02:32 AM

I would search for some tool from the Computertech's list. Have in mind that the unsuccessful usage of recovery tools on a failed drive could make future professional data recovery even harder. In case you recover your data and your drive has no warranty, I strongly recommend you to get a new drive and not trying to repair this one. It seems to me that it has some connectivity issue cause by a mechanical problem.

abhijeet02 Posts 4 Registration date Sunday May 10, 2015 Status Member Last seen May 13, 2015
May 12, 2015 at 02:03 PM

Thanks R2D2_WD and computertech !!!

Hello abhijeet02,
Did your problem resolved?

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