Internet connected but browsers won't launch [Solved/Closed]

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- - Latest reply: amac09
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- Oct 10, 2015 at 03:53 AM
I started my computer and suddenly none of my internet browsers will open. I have tried cmd commands suggested on the other forums and it doesn't fix the problem. I have also scanned for viruses and have found nothing. I have Windows 7 on my laptop. Any suggestions?
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Thank you
whether it is wired or wifi connection?
amac09
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It is WiFi connected. Wireless
Computertech
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Did any other devices connected to the same wifi good?
amac09
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Yes, my phone and tablet connect to the WiFi.
Additionally, I tried to ping but all of them failed.
amac09
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I tried to restore my system using the last restore point but it did not solve the problem.
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In device manager go to network adapter option (wireless) -->right click--> Disable--> then again right click try to enable again.
amac09
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I was able to enable it but my browsers still won't launch
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Did you try wired connection through LAN cable?
amac09
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I have not. To be honest I do not know much about computers so I don't even know how to do that. I also don't have any cables.
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Hello,

Try this 1.

1) Click on Start --> In search box, type cmd --> Then "CMD" will be displayed in

the search --> Now right-click on "CMD" ---> Select "Run as administrator".

2) Now enter this command

netsh int ip reset resetlog.txt

Press "Enter".

3) Reboot your computer

Good Luck.
amac09
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Hello,

Yes, I tried this as well to no luck.