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Acer will not turn on and has no power light on

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SilverCityGirl - Dec 2, 2015 at 11:44 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Dec 3, 2015 at 01:44 AM
Hello, My Acer Aspire will not turn on I have push the bottom reset hole. I have no way to pull the battery out and I don't know what to do



3 responses

Answer 1 / 3
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Dec 2, 2015 at 11:59 PM
Model of the laptop?
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SilverCityGirl
Dec 3, 2015 at 12:04 AM
Acer Aspire Es1-711 series model no ZYL
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SilverCityGirl Posts 4 Registration date Thursday December 3, 2015 Status Member Last seen December 3, 2015
Dec 3, 2015 at 12:24 AM
Yes I did and nothing will turn it on even the power light is not on.
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SilverCityGirl Posts 4 Registration date Thursday December 3, 2015 Status Member Last seen December 3, 2015
Dec 3, 2015 at 12:32 AM
I called Acer about 2 weeks ago found out my warranty ran out last month they sent me to their 3rd party people they removed my windows and put it back in and every since the my laptop has not been working right. Windows has not been updating and said my last update was like 200 and something day ago. I have had Reimage work on it and just installed AVG Internet Security on it and then it turned off.
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Dec 3, 2015 at 12:42 AM
They reinstall the windows right? So what is the initial problem and why you send your pc to 3rd party people?

which windows you are using?

Did you try direct power adapter?
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SilverCityGirl Posts 4 Registration date Thursday December 3, 2015 Status Member Last seen December 3, 2015
Dec 3, 2015 at 12:56 AM
Diagnostic throubleshoot wizard problem not fixed
Host process for Windows service windows update installation problem
McAfee Web advisor stopped working
Network Diagnostic Framework unable to diagnose/ repair network problem
Hare are error

That is what happen for me to call Acet
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Answer 2 / 3
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Dec 3, 2015 at 12:20 AM
This model is shipped with a internal power smart battery that does not have a external battery unlock latch to remove it.

Did you try reset button on the back what happen now?
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Answer 3 / 3
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Dec 3, 2015 at 12:30 AM
Try to insert power adapter directly and switch on the laptop.

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