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Laptop Won't Turn On

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Selena1227 Posts 2 Registration date Thursday January 28, 2016 Status Member Last seen January 29, 2016 - Jan 28, 2016 at 10:02 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 29, 2016 at 04:25 PM
Hello,

I tried to download photoshop onto my laptop, and then the screen went black. I turned the laptop off using the power button, but even though I have it plugged in, it won't turn back on. It shows that it's charging on the bottom near the mousepad, and it also shows down there when I press the power button to turn it back on. I've tried taking the battery out and putting it back in, but that didn't work. Is there anything I can do, or should I take it somewhere and have someone else look at it? Thank you!
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Answer 1 / 1
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jan 29, 2016 at 04:54 AM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Selena1227 Posts 2 Registration date Thursday January 28, 2016 Status Member Last seen January 29, 2016
Jan 29, 2016 at 12:14 PM
That worked! Thank you so much!
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > Selena1227 Posts 2 Registration date Thursday January 28, 2016 Status Member Last seen January 29, 2016
Jan 29, 2016 at 04:25 PM
All the pleasure was mine.

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