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Dell Inspiron spontaneously powers off

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Dion4430 Posts 1 Registration date Friday August 5, 2016 Status Member Last seen August 5, 2016 - Aug 5, 2016 at 11:49 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 5, 2016 at 12:08 PM
My Dell Inspiron 5040N Laptop will shutdown without being prompted too.

What are the top reasons this could happen?

It seems the caps lock key when on, may be causing the shut downs. If the caps lock is deactivated in the keyboard mapping menu, will it cause any additional issues?
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Answer 1 / 1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Aug 5, 2016 at 12:08 PM
did you run the Dell hardware diagnostics. It's F12 when when you see the Dell logo.
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