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The cursor is not moving when I put in on

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Shanel12 Posts 3 Registration date Thursday September 8, 2016 Status Member Last seen September 9, 2016 - Sep 8, 2016 at 05:24 PM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Sep 9, 2016 at 04:30 PM
I need some help my cursor does not move But When I put in on When am logging in i see the cursor is working well.Its an hp brand New computer.Am kindly waiting for ur solutions.

4 responses

Answer 1 / 4
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Sep 8, 2016 at 05:55 PM
Hello

What do you mean when you say "when I put it on" ?
Answer 2 / 4
Shanel12 Posts 3 Registration date Thursday September 8, 2016 Status Member Last seen September 9, 2016
Sep 9, 2016 at 01:43 AM
I mean When I log in.
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Sep 9, 2016 at 05:01 AM
Is everything else working properly, like when you type does your cursor move?
Answer 3 / 4
Shanel12 Posts 3 Registration date Thursday September 8, 2016 Status Member Last seen September 9, 2016
Sep 9, 2016 at 06:10 AM
No It Only Moves When I Log in But After Logging in It shows The Orange light On The Touch Pad And The Cursor Doesnt Move Anymore.
Answer 4 / 4
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Sep 9, 2016 at 04:30 PM
Since the laptop is relatively new and under warranty, I strongly suggest you contact HP for support

https://support.hp.com/no-no/contact-hp

Good luck

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