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Toshiba satellite C50-A635 start-up problem

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Wema - Oct 4, 2016 at 07:53 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Oct 5, 2016 at 11:07 AM
Hello, my laptop Toshiba satellite C50-A635 has start but the screen is shown blue and is just written "ON GOING STOPPAGE" and still no starting, i was trying to stop and start with a button but still the same,
Best Regards.



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Answer 1 / 1
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Oct 5, 2016 at 11:07 AM
Hello Wema,

Have you tried pulling out the charger and the battery, and pressing the power button for about a minute? If not, please try it. Plug the charger back in afterwards and try to star the laptop.
Did that help? If not and if the laptop is out of warranty, my advice is to open it and to extract the CMOS battery. Leave it a side of a couple of minutes and plug it back in. You must do this without the battery and the cable connected to the laptop.
Please, come back with the results.

Cheers.


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