Connected but no internet access
Closed
Bryce Cindrich
-
Oct 11, 2016 at 09:14 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 13, 2016 at 05:47 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 13, 2016 at 05:47 AM
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2 responses
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Oct 12, 2016 at 05:31 AM
Oct 12, 2016 at 05:31 AM
Try this 1
1)Right click on "Internet Explorer" icon --->click on "Properties" ---> Click on
"Connections" tab--> Click on LAN settings button. In that window uncheck all
the options, if you notice any option selected--->Click on OK---> Click on OK.
If the problem still exists, go to step 2.
2) Make sure that IP address and DNS server was set to obtain the address
automatically .
Click on Start --> In search bar type ncpa.cpl and press "Enter".
Right click on your Network icon ---> Select "Properties" ---> scroll down
and double click on "Internet Protocol[TCP/IP]" . Make sure that
"Obtain IP address automatically" and "Obtain DNS server address automatically"
options are selected.
3) Click on Start --> In search bar type devmgmt.msc and press "Enter". Type this
command.
ipconfig /all and press enter.
Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers
are having addresses.
4) Check your firewall.
Good Luck
1)Right click on "Internet Explorer" icon --->click on "Properties" ---> Click on
"Connections" tab--> Click on LAN settings button. In that window uncheck all
the options, if you notice any option selected--->Click on OK---> Click on OK.
If the problem still exists, go to step 2.
2) Make sure that IP address and DNS server was set to obtain the address
automatically .
Click on Start --> In search bar type ncpa.cpl and press "Enter".
Right click on your Network icon ---> Select "Properties" ---> scroll down
and double click on "Internet Protocol[TCP/IP]" . Make sure that
"Obtain IP address automatically" and "Obtain DNS server address automatically"
options are selected.
3) Click on Start --> In search bar type devmgmt.msc and press "Enter". Type this
command.
ipconfig /all and press enter.
Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers
are having addresses.
4) Check your firewall.
Good Luck
18bcindrich
Posts
1
Registration date
Tuesday October 11, 2016
Status
Member
Last seen
October 13, 2016
Oct 13, 2016 at 12:13 AM
Oct 13, 2016 at 12:13 AM
Hello, thank you for your help but nothing worked also, default gateway doesn't have a address so what do I do now
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Oct 13, 2016 at 05:47 AM
Oct 13, 2016 at 05:47 AM
Contact your Internet service provider for guidance.
