Connected but no internet access
Closed
Bryce Cindrich
-
11 Oct 2016 à 21:14
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 13 Oct 2016 à 05:47
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 13 Oct 2016 à 05:47
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2 responses
Ambucias
Posts
47311
Registration date
Monday 1 February 2010
Status
Moderator
Last seen
15 February 2023
11,166
12 Oct 2016 à 05:31
12 Oct 2016 à 05:31
Try this 1
1)Right click on "Internet Explorer" icon --->click on "Properties" ---> Click on
"Connections" tab--> Click on LAN settings button. In that window uncheck all
the options, if you notice any option selected--->Click on OK---> Click on OK.
If the problem still exists, go to step 2.
2) Make sure that IP address and DNS server was set to obtain the address
automatically .
Click on Start --> In search bar type ncpa.cpl and press "Enter".
Right click on your Network icon ---> Select "Properties" ---> scroll down
and double click on "Internet Protocol[TCP/IP]" . Make sure that
"Obtain IP address automatically" and "Obtain DNS server address automatically"
options are selected.
3) Click on Start --> In search bar type devmgmt.msc and press "Enter". Type this
command.
ipconfig /all and press enter.
Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers
are having addresses.
4) Check your firewall.
Good Luck
1)Right click on "Internet Explorer" icon --->click on "Properties" ---> Click on
"Connections" tab--> Click on LAN settings button. In that window uncheck all
the options, if you notice any option selected--->Click on OK---> Click on OK.
If the problem still exists, go to step 2.
2) Make sure that IP address and DNS server was set to obtain the address
automatically .
Click on Start --> In search bar type ncpa.cpl and press "Enter".
Right click on your Network icon ---> Select "Properties" ---> scroll down
and double click on "Internet Protocol[TCP/IP]" . Make sure that
"Obtain IP address automatically" and "Obtain DNS server address automatically"
options are selected.
3) Click on Start --> In search bar type devmgmt.msc and press "Enter". Type this
command.
ipconfig /all and press enter.
Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers
are having addresses.
4) Check your firewall.
Good Luck
18bcindrich
Posts
1
Registration date
Tuesday 11 October 2016
Status
Member
Last seen
13 October 2016
13 Oct 2016 à 00:13
13 Oct 2016 à 00:13
Hello, thank you for your help but nothing worked also, default gateway doesn't have a address so what do I do now
Ambucias
Posts
47311
Registration date
Monday 1 February 2010
Status
Moderator
Last seen
15 February 2023
11,166
13 Oct 2016 à 05:47
13 Oct 2016 à 05:47
Contact your Internet service provider for guidance.
