No boot devices
Closed
Hlunde
-
14 Oct 2016 à 11:38
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 17 Oct 2016 à 03:29
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 17 Oct 2016 à 03:29
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2 responses
xpcman
Posts
19528
Registration date
Wednesday 8 October 2008
Status
Contributor
Last seen
15 June 2019
1,824
14 Oct 2016 à 13:39
14 Oct 2016 à 13:39
it appears that you hard drive has failed and needs to be replaced. You will need to have a local PC repair shop do the work for you.
R2D2_WD
Posts
3606
Registration date
Monday 1 September 2014
Status
Member
Last seen
20 February 2017
155
17 Oct 2016 à 03:29
17 Oct 2016 à 03:29
Hi Hlunde,
The message you get means that the laptop cannot detect the primary boot device. In your case, that should be the hard drive. Please open the BIOS menu and check if the drive is recognized. If it is, boot from a Windows installation drive and try to Repair/Reinstall the OS.
If the drive is not recognized in BIOS and the laptop is under warranty, contact the seller and ask for assistance. If warranty has expired, open the laptop and check if the hard drive is properly connected. If you have the option, test it on a desktop PC, as a secondary storage drive. If the drive is still not recognized, unfortunately it may have failed and you need to replace it.
Hope this helps
The message you get means that the laptop cannot detect the primary boot device. In your case, that should be the hard drive. Please open the BIOS menu and check if the drive is recognized. If it is, boot from a Windows installation drive and try to Repair/Reinstall the OS.
If the drive is not recognized in BIOS and the laptop is under warranty, contact the seller and ask for assistance. If warranty has expired, open the laptop and check if the hard drive is properly connected. If you have the option, test it on a desktop PC, as a secondary storage drive. If the drive is still not recognized, unfortunately it may have failed and you need to replace it.
Hope this helps
