No boot devices

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Hlunde - Oct 14, 2016 at 11:38 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Oct 17, 2016 at 03:29 AM
Hello,
My lap top acer explorer biyond shows no boot device when I swetch on
Help plesase


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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Oct 14, 2016 at 01:39 PM
it appears that you hard drive has failed and needs to be replaced. You will need to have a local PC repair shop do the work for you.
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Oct 17, 2016 at 03:29 AM
Hi Hlunde,

The message you get means that the laptop cannot detect the primary boot device. In your case, that should be the hard drive. Please open the BIOS menu and check if the drive is recognized. If it is, boot from a Windows installation drive and try to Repair/Reinstall the OS.
If the drive is not recognized in BIOS and the laptop is under warranty, contact the seller and ask for assistance. If warranty has expired, open the laptop and check if the hard drive is properly connected. If you have the option, test it on a desktop PC, as a secondary storage drive. If the drive is still not recognized, unfortunately it may have failed and you need to replace it.

Hope this helps