No boot devices [Closed]

Hlunde - Oct 14, 2016 at 11:38 AM - Latest reply: R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen
- Oct 17, 2016 at 03:29 AM
Hello,
My lap top acer explorer biyond shows no boot device when I swetch on
Help plesase


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2 replies

xpcman 19042 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 21, 2018 Last seen - Oct 14, 2016 at 01:39 PM
0
Thank you
it appears that you hard drive has failed and needs to be replaced. You will need to have a local PC repair shop do the work for you.
R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen - Oct 17, 2016 at 03:29 AM
0
Thank you
Hi Hlunde,

The message you get means that the laptop cannot detect the primary boot device. In your case, that should be the hard drive. Please open the BIOS menu and check if the drive is recognized. If it is, boot from a Windows installation drive and try to Repair/Reinstall the OS.
If the drive is not recognized in BIOS and the laptop is under warranty, contact the seller and ask for assistance. If warranty has expired, open the laptop and check if the hard drive is properly connected. If you have the option, test it on a desktop PC, as a secondary storage drive. If the drive is still not recognized, unfortunately it may have failed and you need to replace it.

Hope this helps