Laptop just turn off and cannot turn it on

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mandy - Nov 17, 2016 at 06:41 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Nov 17, 2016 at 11:49 AM
Hello,


I actually have a laptop hp dv6000 and it doesnt have a battery . I was able to turn it on a first but it went off . Power cable is connected to my laptop but when i try to turn it on it is not working .
What could be the possible problem with my laptop ?. The power indicator is not making any light at all when it usually do before . Can someone answer my question please ? TY

1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Nov 17, 2016 at 11:49 AM
Hello mandy,

Does you laptop still have warranty? If it hasn't, you could try to rest the BIOS by pulling out the CMOS battery. You must do that after you have pulled out the power cord of the laptop. Open the lid and localize the CMOS battery which lies next to the processor and it looks like a watch battery. If you have another CMOS battery, you can replace it with that. If you don't, leave your current battery aside and wait for some minutes for the electricity to discharge. Then, plug the CMOS battery back in and the power cord. Try to boot your laptop again.

Hope this helps
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