Sony vaio vgn-ns10e
Closed
Mostafa
-
19 Nov 2016 à 04:49
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 21 Nov 2016 à 05:10
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 21 Nov 2016 à 05:10
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1 response
R2D2_WD
Posts
3606
Registration date
Monday 1 September 2014
Status
Member
Last seen
20 February 2017
155
21 Nov 2016 à 05:10
21 Nov 2016 à 05:10
Hi Mostafa,
Is the PC running normally after those booting screen issues or the booting process stops at the black screen? If you are not able to access Windows, you should try to open the BIOS menu and restore BIOS to its default settings.
You need to confirm if the screen is working fine. Try connecting an external monitor or a TV to the laptop and check if the black screen is still there. If all is running fine on the other monitor, you may be facing a monitor issue. If the PC is under warranty, contact the seller and ask for guidance.
Hope this helps
Is the PC running normally after those booting screen issues or the booting process stops at the black screen? If you are not able to access Windows, you should try to open the BIOS menu and restore BIOS to its default settings.
You need to confirm if the screen is working fine. Try connecting an external monitor or a TV to the laptop and check if the black screen is still there. If all is running fine on the other monitor, you may be facing a monitor issue. If the PC is under warranty, contact the seller and ask for guidance.
Hope this helps
