Sony vaio vgn-ns10e

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Mostafa - Nov 19, 2016 at 04:49 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Nov 21, 2016 at 05:10 AM
Hello,
My sony vaio after showing the sony mark it shows 2 dots on the screen and before showing the windows loading screen it shows black what should i do??


1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Nov 21, 2016 at 05:10 AM
Hi Mostafa,

Is the PC running normally after those booting screen issues or the booting process stops at the black screen? If you are not able to access Windows, you should try to open the BIOS menu and restore BIOS to its default settings.
You need to confirm if the screen is working fine. Try connecting an external monitor or a TV to the laptop and check if the black screen is still there. If all is running fine on the other monitor, you may be facing a monitor issue. If the PC is under warranty, contact the seller and ask for guidance.

Hope this helps

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