Toshiba Satellite Cursor is frozen
Closed
Leelodallasmultipass
-
Nov 26, 2016 at 08:00 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Nov 28, 2016 at 01:50 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Nov 28, 2016 at 01:50 PM
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1 response
KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
122
Nov 28, 2016 at 01:50 PM
Nov 28, 2016 at 01:50 PM
Hello Leelodallasmultipass,
My advice is, when you are able to boot your laptop, to make a full backup of everything valuable stored on the drive, because I suspect that it might be failing. Once you have done that, please check the drive with a specific manufacturer's tool designed to make testings of the health status of the disk, mostly known as a S.M.A.R.T. tests.
After that, you could diagnose the disk with the Windows Command prompt menu.
Open the console in Administrator mode and type the following command:
chkdsk /r
Press enter and wait some time for the drive to be repaired.
Report what happened afterwards, please. Good luck!
My advice is, when you are able to boot your laptop, to make a full backup of everything valuable stored on the drive, because I suspect that it might be failing. Once you have done that, please check the drive with a specific manufacturer's tool designed to make testings of the health status of the disk, mostly known as a S.M.A.R.T. tests.
After that, you could diagnose the disk with the Windows Command prompt menu.
Open the console in Administrator mode and type the following command:
chkdsk /r
Press enter and wait some time for the drive to be repaired.
Report what happened afterwards, please. Good luck!
