Hdd cant detect

rocky ilagan - Feb 8, 2017 at 02:19 AM
 Promomilia Promomilia - Feb 20, 2017 at 04:09 AM
Hello, during reformat my Toshiba laptop with win7 cant detect the hdd, pls help asap..


4 responses

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Feb 8, 2017 at 03:10 AM
Hi Rocky ilagan,

Please check if the hard drive is detected in BIOS. If it is not listed there, you may need to open the PC and check the connections. If the laptop is under warranty, contact the seller, because opening the PC will void the warranty.
If the HDD is properly connected and still not visible in BIOS, you may need to connect it in a Desktop PC as a secondary drive. If it is still missing in BIOS, unfortunately the drive may be damaged and you should get a new one.

Hope this helps

nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 28
Feb 9, 2017 at 04:38 AM

I find your question similar to this post https://ccm.net/forum/affich-960734-my-wd-hard-drive-stopped hope from here you will get your answer.

David-Johnson26 Posts 7 Registration date Wednesday December 21, 2016 Status Member Last seen May 13, 2019 1
Feb 17, 2017 at 05:15 AM
To overcome this issue, try these points

1) Reassign drive letters to the hard drive from disk management
2) Try to connect your hard drive with another port
3) Try to connect the hard drive with another working Computer.
Promomilia Promomilia
Feb 20, 2017 at 04:09 AM
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PC Was Unable to acknowledge Toshiba External disc

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