Hdd cant detect [Closed]

rocky ilagan - Feb 8, 2017 at 02:19 AM - Latest reply:  Promomilia Promomilia
- Feb 20, 2017 at 04:09 AM
Hello, during reformat my Toshiba laptop with win7 cant detect the hdd, pls help asap..

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4 replies

R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen - Feb 8, 2017 at 03:10 AM
Hi Rocky ilagan,

Please check if the hard drive is detected in BIOS. If it is not listed there, you may need to open the PC and check the connections. If the laptop is under warranty, contact the seller, because opening the PC will void the warranty.
If the HDD is properly connected and still not visible in BIOS, you may need to connect it in a Desktop PC as a secondary drive. If it is still missing in BIOS, unfortunately the drive may be damaged and you should get a new one.

Hope this helps

nathanwirth 188 Posts Thursday May 22, 2014Registration date April 18, 2018 Last seen - Feb 9, 2017 at 04:38 AM

I find your question similar to this post http://ccm.net/forum/affich-960734-my-wd-hard-drive-stopped hope from here you will get your answer.

David-Johnson26 6 Posts Wednesday December 21, 2016Registration date March 21, 2017 Last seen - Feb 17, 2017 at 05:15 AM
To overcome this issue, try these points

1) Reassign drive letters to the hard drive from disk management
2) Try to connect your hard drive with another port
3) Try to connect the hard drive with another working Computer.
Promomilia Promomilia - Feb 20, 2017 at 04:09 AM
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PC Was Unable to acknowledge Toshiba External disc

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