Can't connect to internet Solved/Closed

Question

I need help!!!  I have my modem and router connected -- wireless -- for each of my 2 laptops.  Both reflect "Excellent" strength in connections, however when I click on internet explorer....it states that I can't get on.  It's driving me crazy!!!!  Any ideas??

jas · Accepted Answer

For those using Microsoft windows, follow the steps below :

 Click on start menu>RUN and type ncpa.cpl  
 click ok
 Right click the appropriate connection and click repair.

Step2:repair winsock

 Click start menu >RUN, type netsh winsock reset and then click ok
 Command prompt flashes,
restart your computer.

doarne · Answer

You could try this:

Click Start,
Click Control Panel,
Double Click Network Connections,
Right click your wireless connection, then click properties,

In the box that says "This connection uses the following items:", click Internet Protocol (TCP/IP), then click the properties button.

Make sure "Obtain an IP address automatically" and "Obtain DNS server address automatically" are selected.

OK your way out of all the boxes and hopefully all will be good after that.

Colyy · Answer

Yes, Plug the modem in to the computer with the yellow cable (Ethernet Cable). And put the gray cable (Connection) in to the wall and modem. Then wait a couple of minutes and then it works!!!!! Thanks, Colyy

ARun · Answer

U can do these-
a. try Firefox or another browser
b. check task managers's 'Network' tab to see if there are any packets passing through the adapter(see the green lines)
c. check ur network/ethernet driver- install one if none is present or do an update
d. if nothing works, try restarting the system

if the modem shows 'Excellent signal', then -modem is working; net connection is working

if network drivers are also properly installed then it could be a power supply problem(thats why restarting the computer might solve the problem sometimes)

In such a case, check the SMPS, especially if u have other problems like-
 a computer shutting down suddenly or
 b monitor going blank or
 c programs closing all of a sudden

if u are in India/Pak & similar countries SMPS problems could be quite common because of the poor quality of power supply & high voltage fluctuations which damage SMPSes quite often.

Steelgrave · Answer

For those of you running Windows Vista or XP 64 try resetting Winsock - worked for me:


Open a command prompt as an administrator 

https://www.howtogeek.com/howto/windows-vista/run-a-command-as-administrator-from-the-windows-vista-run-box/

Type the following commands without the quotes:

"Ipconfig /flushdns" and press Enter.

"Netsh int ip reset" and press Enter

Vista will then want to be rebooted. Go ahead and reboot.

When it starts back up, again open command prompt as administrator.

Type the following commands without the quotes:

"Netsh winsock reset"

Vista will then want to be rebooted. Go ahead and reboot.

When it starts back up hopefully IE7 will work once again

RangerGord · Answer

Had a problem with my Dell laptop similar to yours. I hadn't used my Dell laptop for a few months and recently when I tried to connect to my D-Link router (connected to cable modem) I could not get the internet. Firefox and IE would start OK but would give the "page not load" (or whatever) error.  I have a second PC/desktop connected to the same router via LAN and it works fine.
-	I tried both the LAN and wireless connections without success.
-	I checked both the LAN network and wireless adapters in Device Manager and both were fine but even so I downloaded and installed the latest drivers from Dell.
-	Released and renewed the LAN connection several times.
-	Uninstalled my firewall but that didn't work.
-	Installed Cisco's Network Magic and it couldn't find the problem.
-	Reset the Winsock with no difference.
-	I had a copy of Vista purchased with the laptop and installed that and that too wouldn't give an internet connection. 
-	Checked cables; rebooted (power off/power on) the router and the modem.
-	Finally I tried the laptop at a friend's place that had a similar router/modem setup AND IT WORKED!
So I went back to mine and looked over the router and found a "factory reset" button and did the reset and viola it worked! I think there is a software way to do that too.

RyanP · Answer

Norton Removal Tool....it's sad that they have to even make such an application.  This solved my no internet issue, thanks!

G · Answer

ahem well its simple really, all u gotta do is go to control panel>network connections>wireless connection>properties>Scroll down till u find internet protocol (TCP/IP)>obtain ip address automatically>press ok

Can't connect to internet

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