No Internet connection after XP SP3 UpdateSolved/Closed

Question

Hello,
i am generally a pc freak so I am a bit shocked that I am stuck for once
basically I mess around with msconfig alot but when I install xp sp3 I cannot connect to the internet unless i'm on safe mode like now!
please help

MikeS · Accepted Answer

I had similar problem but finally figured it out. 

My issue was with Windows Zero Configuration Service after install of SP3. Just had to restart the service manually from control panel and BOOM, internet works. This particular problem happens mostly on wireless network adapters (mine is a d-link DWA-110 adapter). 

Other services you should restart = DHCP! This was the root cause of the problem due to a conflict with Zero Configuration I think. Freakin MS, can't even get their own modules working properly together....sigh.

xpcman · Answer

Did you try to delete the network controller?  (I assume your using broadband) and then re-detect new hardware?

You could also enter "ipconfig /renew"  in your "run" tab from the START menu  - this has been known to reinitialize things.

You might also look for an updated driver for the network controller. download and install it.

looks like SP3 deleted something it shouldn't have.

I think SP3 can be backed- out using  Windows Uninstall.  that might be your final option

novice · Answer

You may have solved the problem by now but I had the same. I was able to uninstall sp3 (reverts back to previous in my case sp2) by using the uninstall executable created when installing sp3 (in c:\windows)

DC · Answer

Use Control Panel, add/delere software function to remove SP3.

mindbender · Answer

I too have lost wireless capability, there are some great sounding suggestions on here but I have no idea of how to execute the changes. Please give some detail of how to those.

Wireless Hotspot · Answer

Hi U all.

TRY THIS, IT SEEMS TO WORK FOR ME!

I am using a telkom mega105wr adsl router and have heard that there are issues with SP3 and these routers.

My Solution 1:  Start - Connect to - Show all connections - Create a new connection - Next - Connect to the internet, next - Setup my connection manually, next - broadband pppoe option, next - isp name, next - adsl username & password, next - finish.
This will give your internet connection back.

My Solution 2: Contact your service provider to give you primary and secondary dns settings.  These settings changes from service providers and the area you live in.

Both worked 100% for me, but the latter seems to be the best since you don't need to connect each time you want to go on the net.

Martin

tristan2037 · Answer

Hi there,

I have the same windows specs as you do and using the same DWA-110. I found a quick and easy way of getting online with the device. 

Background: I installed the software via the CD which included D-link connection management software. I could connect to my router but could not get online. I tried all the tricks under the sun relating to firewall setting, fixed IPÂ´s, turn off virus protection etc...

What I ended up doing is uninstalling the d-link software entirely. I went onto the D-Link website and downloaded the driver for DWA-110. (DWA-110-Drivers_ V1.30.zip) - For XP. Put it on my desktop and unzipped the folder.

I plugged in the DWA-110 device straight into a USB socket and let windows ask me to search for new hardware drivers. I then pointed the setup to look at the new driver on the desktop and clicked next. 

I now have excellent connection with the internet. It seems that the D-Link software canÂ´t get along with XP SP3. 

Nice and easy. 



Thanks


Tristan - Syd, Australia

cca4usc · Answer

I had the same problem as Khem with Microsoft "Cumulative Update for Internet Explorer 7 for Windows XP ( KB961260)".  Downloaded the update and couldn't get on the internet.  I restored my computer to an earlier date and had no problems.  If someone knows how to download this update without losing internet, please share.  This is a security update and probably should be downloaded.

Meggles · Answer

I also had this problem, couldn't figure out how to do it - though most of the advice above seemed very helpful. My problem wasn't my wireless as much as it was my local connection. 

I finally reverted to SP2 and everything seems to be working again.

how icky is that to upgrade to SP3 and not have an internet connection ...

venjho · Answer

Got the same problem with my sp3 update and I found a really easy solution.
Just manually input your DNS address in your TCP/IP propterties.
If you do not have that info then just call your service provider to get your DNS address.
I have tried this and it works.

navejas · Answer

Thanks for all the help, but I think his original intent of the guy who posted was (because I also have the same exact problem) with the new service pack 3 update the icon for wireless internet is not even provided and the only thing you see is local area connection. With this problem I also noticed that my sound devices weren't working as well. Please somebody help so I won't have to call microsoft's horrible customer service.     

also an fyi: this is my 3rd time reinstalling SP3. The other two times my friend (no longer available) used to come in and fix the problem with a breeze.

If this also helps: I'm thinking the sound and internet device are physically hooked up but just not installed, this is because when I click my wifi button and sound buttons nothing happens or glow like usual.

Timothy · Answer

OK, My internet connection did not work after upgrading to SP3, although Outlook and MSN Messenger did, weird, anyways, I've unistalled XPSP3, by going to C:\WINDOWS\$NtServicePackUninstall$ and clicking on the spuninst.exe, yet to see what it does to my computer, lol.

ROSIEO · Answer

I too installed Service Pack 3 downloaded from PC Authority, as I chickened out of the Complicated Microsoft one, over service Pack 2 with Internet Explorer 6, only because I need to Install Net Framework2 to run several Utilities. I couldnt connect to the Internet with my laptop at the Internet Cafe after, to do a connected download, and then had to do heaps or research only to find out that there were a lot of people in the same boat. This is how I solved my problem. 
Dont just go to the Internet Explorer Menu TOOLS Internet Options Connection LAN  settings Aitomatically detect settings  to select this checkbox because there is more: 
Go to My Netwok Places, right click Properties or Open Network Connections on the Toolbar. Both get you to the LAN or High Speed Internet settings, right click Properties, General.  Scroll down and select Internet Protocol . Select the Properties Box, above the description below. On the General  tab, Clear both the Use the following  IP and DNS server address boxes , by selecting both  Obtain an  address Automaticaly. Select the Alternate Configuration tab, deleselect the User configured 
and select Automatic private IP address . Go back to  General Tab and Select the  Advanced settings below.
On IP Settings tab, IP addresses, check if the DHCP shows as enabled, and  Default Gateways Automatic metric box is ticked. On the WINS tab, enable Net BIOS to Default settings.  OK all boxes to confirn and exit. There are lots of other settings and some of these above may already be enabled. No need to it in exactly this order but it is easier to follow. Sorry I couldnt attach pictures.
It is easy to overlook these simple settings as I did. If this doesnt help you it may help many  others.

Coot · Answer

Just had this same error and resolved it by resetting TCP/IP. Go to, Start, Run, type cmd and click OK.

Now type:

netsh int ip reset c:\resetlog.txt

Reboot and hopefully this will fix it for you.

JP · Answer

Download latest driver from http://support.dlink.com.au/?product=DWA-110&revision=REV_A&filetype=Drivers and ready !

Paul56 · Answer

After trying all of the above suggestions, and not able to remove SP3 I reinstalled (repaired) using my original XP disc and now all connections are back to normal.

Joe · Answer

I have installed XP SP3 and IE or Firefox will not connect to the Internet.  Able to ping.  Have updated the NIC drivers, nothing.  Have removed and re-installed NIC and nothing.  Restarted Zero Configuration and DHCP client, nothing.  Have manually defined DNS and still nothing.  Windows firewall is disabled, still nothing.  I know that if I uninstall SP3, everything will be working.  When I run the IE Diagnostic, I see error 12029.  HELP!!!!

Ali · Answer

Thank you  XPCMAN, TRISTAN 2037, and MIKE S for the posts. your solutions worked perfectly.

Mark B · Answer

I just realized that Microsoft is too big to fail so we need to bail it out of the daily Windows' operation problems.

In my case I uninstalled SP3 and went courageously through related warning that some of my devices may stop working. That triggered another thought in my head: questioning authority of Microsoft in making decisions of what's the best for health of your PC is like questioning health insurance companies of knowing what is the best for your health. It is un-American to do it. Love it or leave it, People!

If I would just remember where I put my Prozac....

IT · Answer

1.You need to deinstalled Internet explorer 7.0 and windows xp sp3 from your machine.
2. reboot machine and reload Internet explorer 7.0. 
3. Reboot workstation then load Windows XP SP3 and do updates if there are any.
4. Your homepage will then work what you have it set for.

No Internet connection after XP SP3 Update

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