I have somehow been locked out of my yahoo mail. I have done everything that the help page says. I even called my ISP since yahoo says my account is linked. They got into my computer today and showed me that was a lie. I can access my husbands yahoo, and the rest of the family, except mine. It keeps sending me to change my internet service providers page to change that password. below is a copy of the page I get. and everything that is says.
I Have tried to copy what the page says and it shows up but not for you to see ... so I brings me to a page that says.
Your account safety is our top priority. We have detected some unusaual activity on your account and as a result we've temporarily locked it for your protection. You may unlock your account immediately by changing your password. Our apologies for any inconvenience this may have caused, but you your account safety and privacy is very important to us. Sincerely, Your customer care team
with a box below that reads:
Unlock and change password. (Which leads to my Verizon) and the top corner reads"
Removed by moderator account info
Your account data may be out of sync Refresh the page to see your account.
Its very unusual for a yahoo account to be locked down since its a personal account. But I just have a question, is this yahoomail account of yours linked to any of your online banking site or let's say Paypal because if its a yes then maybe yahoo had sensed some suspicious acts or emails coming from your account or hoping that its you who made some changes on it. Otherwise, someone may get access on your account, hopefully not. Just my opinion though.
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.