Did a Reinstallation on my laptop and now it's stuck

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chiefton Posts 2 Registration date Friday June 9, 2017 Status Member Last seen June 13, 2017 - Updated on Jun 9, 2017 at 05:59 PM
Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jun 15, 2017 at 05:58 PM
hello,
i Just did a Reinstallation on my laptop and now it's stuck on the same screen .

what do i do now?
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2 replies

chiefton Posts 2 Registration date Friday June 9, 2017 Status Member Last seen June 13, 2017
Updated on Jun 13, 2017 at 07:39 AM
it keeps doing this over and over again

It will restart and show 64% complete and turn off and on again.
it does say is wil restart a few times but it keeps restarting and anything else
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Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,242
Jun 13, 2017 at 04:51 PM
Did you use the recovery partition or a rescue disk?
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I uploaded everything to my one drive and used a live USB for the re-instalation.
I wanted to completely clean my pc.
everything went right until it just started to reboot and reboot over and over again.
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Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,242
Jun 15, 2017 at 05:58 PM
Hi

Using the USB was a mistake as HP laps and computers have an easy access recovery partition which would have done the clean-up job you wanted.

Now, your os is corrupted. I am afraid that you will need to use your recovery disks which HP asked you to create when you first set up your machine.

You may ask what shall you do if you don't have the disks anymore. The only thing I can think of is to contact HP support.

Sorry and good luck
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