Did a Reinstallation on my laptop and now it's stuck

chiefton 2 Posts Friday June 9, 2017Registration date June 13, 2017 Last seen - Jun 9, 2017 at 05:21 AM - Latest reply: Ambucias 51171 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen
- Jun 15, 2017 at 05:58 PM
hello,
i Just did a Reinstallation on my laptop and now it's stuck on the same screen .

what do i do now?
See more 

4 replies

Reply to this topic
chiefton 2 Posts Friday June 9, 2017Registration date June 13, 2017 Last seen - Updated by chiefton on 13/06/17 at 07:39 AM
0
Helpful
2
it keeps doing this over and over again

It will restart and show 64% complete and turn off and on again.
it does say is wil restart a few times but it keeps restarting and anything else
Ambucias 51171 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen - Jun 13, 2017 at 04:51 PM
Did you use the recovery partition or a rescue disk?
I uploaded everything to my one drive and used a live USB for the re-instalation.
I wanted to completely clean my pc.
everything went right until it just started to reboot and reboot over and over again.
Respond to chiefton
Ambucias 51171 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen - Jun 15, 2017 at 05:58 PM
0
Helpful
Hi

Using the USB was a mistake as HP laps and computers have an easy access recovery partition which would have done the clean-up job you wanted.

Now, your os is corrupted. I am afraid that you will need to use your recovery disks which HP asked you to create when you first set up your machine.

You may ask what shall you do if you don't have the disks anymore. The only thing I can think of is to contact HP support.

Sorry and good luck
Respond to Ambucias