My laptop only work with my external hard drive
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Hello,
Since a couple of mouth my laptop is only able to recognize and give power to texternal hard drive. If I plug a USB key or a mouse, it gives no power and does not recognize anything.
I tried to do updates, and install drivers and nothing change. Now i'm going crazy because I really don't know what's the problem !!
Thank you.
Since a couple of mouth my laptop is only able to recognize and give power to texternal hard drive. If I plug a USB key or a mouse, it gives no power and does not recognize anything.
I tried to do updates, and install drivers and nothing change. Now i'm going crazy because I really don't know what's the problem !!
Thank you.
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2 responses
It sounds like a USB port is bad. Take the drive out, and plug it into the keyboard port. Does it still work (the drive that is!)?
Aug 23, 2017 at 11:11 PM
I'm not sure what you mean by plug it into the keyboard port because it's a laptop and I have 1 USB 2.0 and a USB 3.0, oh and btw my external hard drive cable is 3.0. (the only thing that works)