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2 responses
It sounds like a USB port is bad. Take the drive out, and plug it into the keyboard port. Does it still work (the drive that is!)?
Aug 23, 2017 at 11:11 PM
I'm not sure what you mean by plug it into the keyboard port because it's a laptop and I have 1 USB 2.0 and a USB 3.0, oh and btw my external hard drive cable is 3.0. (the only thing that works)