8TB backup external drive not appearing in the disk management
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Robin
-
18 Dec 2017 à 19:27
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 21 Dec 2017 à 05:41
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 21 Dec 2017 à 05:41
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3 responses
Ambucias
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19 Dec 2017 à 05:19
19 Dec 2017 à 05:19
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again
Try connecting the device again
Ambucias
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20 Dec 2017 à 05:47
20 Dec 2017 à 05:47
Click on Start --> In search box, type cmd and press Enter. "Command Prompt" will be opened. Now enter the below commands
set devmgr_show_nonpresent_devices=1
and press Enter
cd \
and press Enter
cd windows\system32
and press Enter
start devmgmt.msc
and press Enter
"Device Manager" window will be opened. Now in the device manager, click on "View" --> Select "Show hidden devices".
Expand all the nodes by clicking on "+" symbol. If you find any greyed or UNKNOWN entries --> Right click on it --> Select "Uninstall".
Restart your PC --> Now try connecting your external drive.
Good Luck
set devmgr_show_nonpresent_devices=1
and press Enter
cd \
and press Enter
cd windows\system32
and press Enter
start devmgmt.msc
and press Enter
"Device Manager" window will be opened. Now in the device manager, click on "View" --> Select "Show hidden devices".
Expand all the nodes by clicking on "+" symbol. If you find any greyed or UNKNOWN entries --> Right click on it --> Select "Uninstall".
Restart your PC --> Now try connecting your external drive.
Good Luck
Robinmowla
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20 Dec 2017 à 07:20
20 Dec 2017 à 07:20
I did exactly what you said but the same problem still exists.
Ambucias
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>
Robinmowla
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20 Dec 2017 à 16:04
20 Dec 2017 à 16:04
What is the brand and model of your HD
What is your operating system
What is your operating system
Robinmowla
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20 Dec 2017 à 18:47
20 Dec 2017 à 18:47
8 TB Segate Backup Plus Hub External Hard Drive
Windows XP Professional
Is there a way I can send you pictures of Disk Management, Device Manager?
Windows XP Professional
Is there a way I can send you pictures of Disk Management, Device Manager?
Ambucias
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21 Dec 2017 à 05:41
21 Dec 2017 à 05:41
You may wish to use this Seagate "Drive detect" software:
https://www.seagate.com/fr/fr/support/downloads/
If you still encounter problems you will get assistance from Seagate:
https://www.seagate.com/fr/fr/support/
https://www.seagate.com/fr/fr/support/downloads/
If you still encounter problems you will get assistance from Seagate:
https://www.seagate.com/fr/fr/support/
19 Dec 2017 à 06:12
19 Dec 2017 à 17:34
19 Dec 2017 à 17:49
19 Dec 2017 à 18:15
19 Dec 2017 à 23:29