HDD External drive usb 2.0 not recognized

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natb7 Posts 1 Registration date Tuesday May 1, 2018 Status Member Last seen May 1, 2018 - Updated on May 1, 2018 at 05:03 PM
nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 - May 2, 2018 at 05:35 AM
Hi,
I have an external drive which has been working fine until a few days ago. The drive used to load as H: port and HDD and I would click and all my data would be accessible. When I plug the Driver now it does go into the motion of appearing but is now E: and has no octets and I get the message in that the drive is not accessible and that the data is corrupted. I have downloaded easeus but it seems to be running for hours and no files are actually retrieved. Could you let me know if it is terminal or if I will be able to recover these files. I have some important information and would hate to have lost it all. Thank you in advance.

1 reply

nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 29
May 2, 2018 at 05:35 AM
Hi,

First, I would like to know, does the software you had downloaded recognizes the inaccessible drive?

Sometimes it happen where some data recovery software not able to scan the inaccessible drives due to file system corruption. if your data is not recovered by this software then you can give a shot to other data recovery tools such as Recuva, Stellar, etc.
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