New computer won't recognise my iPod nano [Solved]

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1
Registration date
Tuesday December 18, 2018
Status
Member
Last seen
December 18, 2018
-
Hi,

The device is around 5 or 6 years old, but still works perfectly. I've now plugged it into my new computer with Windows 10 and it says the device is not recognieed. I'm going nuts listening to the same old music again and again. Can you please help?
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4 replies

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6772
Registration date
Friday October 30, 2015
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October 18, 2019
209
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Thank you
Hi,

Check if your computer's drivers are up to date.

Is iTunes already installed ?
Respond to HelpiOS
0
Thank you
Yes, computer is only 4 weeks old, and itunes is currently installed. I can download songs onto itunes, I just cant synch my ipod.
Respond to Buzz
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Tuesday March 7, 2017
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October 15, 2019
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Thank you
Hello,

Try this solution also posted on our Forum.

Regards,
Respond to Daniel Telele
0
Thank you
You deserve a medal. Thank you so much for your prompt, and excellent advice. It now works a treat.
Respond to Buzz