New computer won't recognise my iPod nano

Buzz56 Posts 1 Registration date Tuesday December 18, 2018 Status Member Last seen December 18, 2018 - Updated on Dec 19, 2018 at 01:16 AM
 Buzz - Dec 19, 2018 at 02:16 AM

The device is around 5 or 6 years old, but still works perfectly. I've now plugged it into my new computer with Windows 10 and it says the device is not recognieed. I'm going nuts listening to the same old music again and again. Can you please help?

4 replies

HelpiOS Posts 12840 Registration date Friday October 30, 2015 Status Moderator Last seen October 3, 2022 1,827
Dec 18, 2018 at 07:39 AM

Check if your computer's drivers are up to date.

Is iTunes already installed ?
Yes, computer is only 4 weeks old, and itunes is currently installed. I can download songs onto itunes, I just cant synch my ipod.
Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021 6,277
Dec 19, 2018 at 01:18 AM

Try this solution also posted on our Forum.

You deserve a medal. Thank you so much for your prompt, and excellent advice. It now works a treat.