New computer won't recognise my iPod nano

Solved/Closed

Buzz56 Posts 1 Registration date Tuesday December 18, 2018 Status Member Last seen December 18, 2018 - Updated on Dec 19, 2018 at 01:16 AM
Buzz - Dec 19, 2018 at 02:16 AM

Hi,

The device is around 5 or 6 years old, but still works perfectly. I've now plugged it into my new computer with Windows 10 and it says the device is not recognieed. I'm going nuts listening to the same old music again and again. Can you please help?

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4 responses

Answer 1 / 4

HelpiOS Posts 8436 Registration date Friday October 30, 2015 Status Moderator Last seen April 4, 2026 1,879
Dec 18, 2018 at 07:39 AM

Hi,

Check if your computer's drivers are up to date.

Is iTunes already installed ?

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