New computer won't recognise my iPod nano [Solved]

Posts
1
Registration date
Tuesday December 18, 2018
Last seen
December 18, 2018
-
Hi,

The device is around 5 or 6 years old, but still works perfectly. I've now plugged it into my new computer with Windows 10 and it says the device is not recognieed. I'm going nuts listening to the same old music again and again. Can you please help?
See more 

Your reply

4 replies

Posts
4522
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
February 19, 2019
70
0
Thank you
Hi,

Check if your computer's drivers are up to date.

Is iTunes already installed ?
Respond to HelpiOS
0
Thank you
Yes, computer is only 4 weeks old, and itunes is currently installed. I can download songs onto itunes, I just cant synch my ipod.
Respond to Buzz
Posts
670
Registration date
Tuesday March 7, 2017
Status
Verified expert
Last seen
February 1, 2019
509
0
Thank you
Hello,

Try this solution also posted on our Forum.

Regards,
Respond to Daniel Telele
0
Thank you
You deserve a medal. Thank you so much for your prompt, and excellent advice. It now works a treat.
Respond to Buzz