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New computer won't recognise my iPod nano [
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Buzz56
Posts
1
Registration date
Tuesday December 18, 2018
Status
Member
Last seen
December 18, 2018
-
Updated on Dec 19, 2018 at 01:16 AM
Buzz -
Dec 19, 2018 at 02:16 AM
Hi,
The device is around 5 or 6 years old, but still works perfectly. I've now plugged it into my new computer with Windows 10 and it says the device is not recognieed. I'm going nuts listening to the same old music again and again. Can you please help?
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Answer 1
HelpiOS
Posts
7296
Registration date
Friday October 30, 2015
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Contributor
Last seen
December 12, 2019
360
Dec 18, 2018 at 07:39 AM
Hi,
Check if your computer's drivers are up to date.
Is iTunes already installed ?
Answer 2
Buzz
Dec 19, 2018 at 01:07 AM
Yes, computer is only 4 weeks old, and itunes is currently installed. I can download songs onto itunes, I just cant synch my ipod.
Answer 3
Daniel Telele
Posts
909
Registration date
Tuesday March 7, 2017
Status
Administrator
Last seen
December 12, 2019
1537
Dec 19, 2018 at 01:18 AM
Hello,
Try
this solution
also posted on our Forum.
Regards,
Answer 4
Buzz
Dec 19, 2018 at 02:16 AM
You deserve a medal. Thank you so much for your prompt, and excellent advice. It now works a treat.
Your reply
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