Acer Aspire A114-31 can't connect to the internet

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Suddenly this evening, my laptop has refused to connect to the internet. I use Windows 10S.
When I go to Network and Internet, it shows under Status: Not connected. I troubleshoot and I'm asked to use an Ethernet cable which i do but to no avail.

I checked if issue is fixed and get message: The Qualcomm Atheros QCA9377 wireless network adaptor is experiencing driver- or harfware related problems - How did that happen and how can it be fixed? This laptop is less than 6months old, how can this be happening?

Can anyone advise on this please? Its really frustrating as I really need this for my studies..


3 replies

Now Resolved.

Thanks ac3mark but issue was not with the updates or space.

I just disabled Qualcomm Atheros wireless adaptor and restarted the laptop, then enabled it again. It worked!!
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

HOw much space is on the C drive?

When was the last time you ran updates?
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Cool, thanks for the update so you can help others!
Space 20GB
Last update a week ago