Acer Aspire A114-31 can't connect to the internet

May - Jan 28, 2019 at 02:46 PM
 Blocked Profile - Jan 29, 2019 at 04:46 PM

Suddenly this evening, my laptop has refused to connect to the internet. I use Windows 10S.
When I go to Network and Internet, it shows under Status: Not connected. I troubleshoot and I'm asked to use an Ethernet cable which i do but to no avail.

I checked if issue is fixed and get message: The Qualcomm Atheros QCA9377 wireless network adaptor is experiencing driver- or harfware related problems - How did that happen and how can it be fixed? This laptop is less than 6months old, how can this be happening?

Can anyone advise on this please? Its really frustrating as I really need this for my studies..


3 responses

Now Resolved.

Thanks ac3mark but issue was not with the updates or space.

I just disabled Qualcomm Atheros wireless adaptor and restarted the laptop, then enabled it again. It worked!!