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External USB drive trouble

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bear - Jun 17, 2009 at 10:40 PM
actual1935 Posts 1 Registration date Saturday May 16, 2009 Status Member Last seen June 18, 2009 - Jun 18, 2009 at 06:22 AM
Hello,
I have a Serial ATA (USB 2.0) hard drive. I have a lot of info I need off of it and now my computer says "found new hardware do you want to install (code 28)" I click on yes it does its thing but still does not install it says "hardware could nit be installed because wizard could not find the sofware". Is there a way I can get the info off or start using the USB again. I have tried some ways to install but still does not work I have even uninstalled the software
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actual1935 Posts 1 Registration date Saturday May 16, 2009 Status Member Last seen June 18, 2009
Jun 18, 2009 at 06:22 AM
hi,

go to the official website of the HDD's company and then download the driver.

install it and then connect the HDD to the computer.

now it should be recognised.
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