Instagram Business account glitch

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Alishka62 Posts 2 Registration date Wednesday December 16, 2020 Status Member Last seen December 16, 2020 - Dec 16, 2020 at 03:28 AM
HelpiOS Posts 12832 Registration date Friday October 30, 2015 Status Moderator Last seen October 1, 2022 - Dec 19, 2020 at 11:38 AM
Hi all,
When i switch my personal instagram account to business account the problem i am facing is my own profile link and my posts link are broken and not reachable. For instance if i copy the link of my profile and paste into any browser i will get the error of “sorry, this page is not available”

Also some of my followers can not send me DM or find my name.

But if i switch back to personal account, everything goes back to normal.

Ive done everything from connecting to facebook, temporary deactivating insta account etc etc but with no hope

Can anyone help me please

2 replies

HelpiOS Posts 12832 Registration date Friday October 30, 2015 Status Moderator Last seen October 1, 2022 1,826
Updated on Dec 16, 2020 at 05:44 AM
Hi,

Log out from Instagram and Facebook from all your devices and uninstall the Instagram app. Install it again and log in to your Instagram account. Then try switching to a business account.
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Alishka62 Posts 2 Registration date Wednesday December 16, 2020 Status Member Last seen December 16, 2020
Dec 16, 2020 at 06:57 AM
I've tried them and again i did now but no difference.the issue remained the same...
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HelpiOS Posts 12832 Registration date Friday October 30, 2015 Status Moderator Last seen October 1, 2022 1,826
Updated on Dec 19, 2020 at 11:39 AM
Try reporting it to Instagram. On your profile page, open the Menu and tap the Settings icon. Then go to Help > Report a problem.
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