Joining instagram not easy!

polaatx Posts 1 Registration date Tuesday April 19, 2022 Status Member Last seen April 19, 2022 - Apr 19, 2022 at 12:07 AM
HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 - Apr 19, 2022 at 01:34 PM
Hello,
I created an Instagram account for my mother's business. I got a message saying

"Thanks for providing your info
We'll review your info and if we can confirm it, you'll be able to access your account within approximately 24 hours."

Then she got an email from Instagram saying

"Someone tried to sign up for an Instagram account with [her email address] If it was you, enter this confirmation code in the app:" 6-digit code.

So I go to the app. Login but all I see is the first message saying we will get back to your in 24 hours. There is NO place to enter the code.

It's like catch-22. In order to join you have enter the code but you can't enter the code until your account is approved but in order to get approval you have to enter the code.

It 's totally bizarre. Does anyone know how to get out of this loop?

[even more bizarre is that after I logout of the app, it displays a button: GET THE INSTAGRAM APP. But I'm already in the app. When I push that button, I just get a blank screen.]


System Configuration: Windows / Chrome 100.0.4896.88
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1 reply

HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 1,873
Apr 19, 2022 at 01:34 PM
Hi,

I think there're some issues with your Instagram app.

Try uninstalling / reinstalling it.

Good luck
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