Can't log in to Facebook because Code Generator fails

Solved/Closed
Basp343 Posts 6 Registration date Tuesday April 19, 2022 Status Member Last seen April 24, 2022 - Apr 19, 2022 at 12:50 PM
HelpiOS Posts 14369 Registration date Friday October 30, 2015 Status Moderator Last seen June 16, 2024 - Jun 12, 2023 at 01:58 PM
When I try to log into my fb account on desktop I need to get the code from the Code Generator on the mobile app which I can't get because I can't log in there either because I don't have a 3rd party authentication app and I don't have the recovery codes. When I don't fill in the code it asks me to 'try another way' which it doesn't give me, it only explains where I can find the Code Generator or use a browser where I am logged in.. It also says that it will re-send an sms which I don't get. I do receive sms for changing the password.
What can I do???
It all started when I got logged out every 10 minutes. Once I got logged out of the phone I was stuck.
Can anyone help me???
Thank you
Related:

24 responses

Hi! I am having the same problem as you guys!! Can’t get my profile back… are there any updates regarding this? Did one of you managed to recover their Facebook account? 

0
Pennickledime
Sep 7, 2022 at 08:03 PM

Same problem. Get all the way thru to upload ID and it won't upload. I've cleared caches, reinstalled, turned off extensions, used 3 different browsers and an imac,ipad, iphone, and a laptop. Ridiculous.

0

Completely true. I had already Google Authenticator installed on my phone but can’t just get a code if you are not logged in

0
abg1777 Posts 1 Registration date Monday March 20, 2023 Status Member Last seen March 20, 2023
Updated on Mar 20, 2023 at 06:36 PM

I'm in the same boat. Asking me for a login code from a code generator that I don't have and have never used. Only giving me one option to authenticate. When I go to my mobile app and go to code generator I get an error when I click activate. I'm also the sole owner of a business manager and have lost all access to my client accounts. If I don't get it back I'll lose my business. Has anyone found a solution? Facebook has been no help at all. 

0
HelpiOS Posts 14369 Registration date Friday October 30, 2015 Status Moderator Last seen June 16, 2024 1,878
Apr 19, 2022 at 05:28 PM
Hi,

If you don't receive the Facebook code, try these methods. Otherwise, I invite you to take a look at this similar topic regarding login issues due to the login code generator.

Hope that helps.

Good luck.
-1

Got the solution!! 

Download Google authenticator and use the code generated from google authenticator for Facebook to login. Voila!

-3

You will still need to log in first  to get the QR  code..

3
cburun > Basp343
Jul 21, 2022 at 05:50 AM

Nope.. I did not login anywhere.. 

-2
Mame91 > cburun
Aug 12, 2022 at 05:55 AM

Could you please confirm you were able to generate the code for Facebook? I'm asked to either "Scan a QR code" or "Enter a setup key" and none of them could work if I can't login to Facebook

3
Pennickledime
Sep 7, 2022 at 08:04 PM

If you can't log in you can't GET a qr code.

0