Can't log in to Facebook because Code Generator fails
Solved/ClosedHelpiOS Posts 14543 Registration date Friday October 30, 2015 Status Moderator Last seen December 3, 2024 - Jun 12, 2023 at 01:58 PM
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24 responses
UPDATE! Good news.
I am in!!
I have an account manager because we use FB ads, this is an actual person who you can even speak to on the phone and replies to emails .I asked her for help .
You cannot apply for a manager, Meta approaches their customers and offers a manager. But if you somehow can organise one it could be your ticket out.
She was helpful and created a ticket with the Meta Pro team. This is something that ordinary people have no access to but I will check with her.They were pretty useless and only feeding me links with all the articles we already read and tried. They closed tickets before I confirmed it was solved.
When, after a few different tickets it was clear nothing worked I got forwarded to the app's technical support team (for mobile) to get the code generator restored. After verifying with the account manager they gave me 10 fresh temporary recovery codes!
8 months this took...
Sep 21, 2022 at 09:10 AM
I'm happy to see that you finally got your account back. Thanks for keeping us updated all this time!