External hard disk cannot detect in labtop

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Moon - Jul 13, 2009 at 11:58 PM
sadgurl Posts 697 Registration date Thursday May 14, 2009 Status Member Last seen November 24, 2010 - Jul 14, 2009 at 06:57 AM
Hello, i having the same problem where my external hard disk cannot detect in my labtop. the message show the usb device are not recognized. thats why i think the problem is on my usb cable, but when i bought new one, the same problem still occur. i also try to another labtop also cannot detect. but the the external is lighting.

1 reply

sadgurl Posts 697 Registration date Thursday May 14, 2009 Status Member Last seen November 24, 2010 219
Jul 14, 2009 at 06:57 AM
hi,

the problem is in the HDD itself.

go to the official websitre of the manufacturer to see if you can get the firmware of the HDD.

if yes, download and install it in your computer and then try to connect the HDD again.
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