External hard disk cannot detect in labtop

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Thursday May 14, 2009
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November 24, 2010
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Hello, i having the same problem where my external hard disk cannot detect in my labtop. the message show the usb device are not recognized. thats why i think the problem is on my usb cable, but when i bought new one, the same problem still occur. i also try to another labtop also cannot detect. but the the external is lighting.

1 reply

Posts
697
Registration date
Thursday May 14, 2009
Status
Member
Last seen
November 24, 2010
218
hi,

the problem is in the HDD itself.

go to the official websitre of the manufacturer to see if you can get the firmware of the HDD.

if yes, download and install it in your computer and then try to connect the HDD again.