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External hard disk cannot detect in labtop

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Moon - 13 Jul 2009 à 23:58
sadgurl Posts 697 Registration date Thursday 14 May 2009 Status Member Last seen 24 November 2010 - 14 Jul 2009 à 06:57
Hello, i having the same problem where my external hard disk cannot detect in my labtop. the message show the usb device are not recognized. thats why i think the problem is on my usb cable, but when i bought new one, the same problem still occur. i also try to another labtop also cannot detect. but the the external is lighting.
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sadgurl Posts 697 Registration date Thursday 14 May 2009 Status Member Last seen 24 November 2010 219
14 Jul 2009 à 06:57
hi,

the problem is in the HDD itself.

go to the official websitre of the manufacturer to see if you can get the firmware of the HDD.

if yes, download and install it in your computer and then try to connect the HDD again.

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