Internet connection problem

Closed
SLACK - Jul 22, 2009 at 07:14 PM
 Blocked Profile - Jul 23, 2009 at 02:33 AM
Hello,

I brought an aspire one acer notebook for my daughter for her graduation give with at&t 3g card. It was working so good until she cleaned out the cookies and now when it starts up she has all these critical message that pops up but cannot connect to the internet to take care of the critical message for another message pops up Windows Socket cannot be found.
We have gone to start menu and connect all. it shows the LAN and the WIRELESS but not connected. Went on properties and no IP address.
Need help for I am feeling bad for my daughter is so unhappy.

Need help to recover this problem so that my daughter can be happy for she will be taking some college classes on line and this would help big time

I cannot even do the restore system as well for it highlights the day you are on and cannot got back from the last day it was working.

Appreciate some help please!!!
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1 response

Blocked Profile
Jul 23, 2009 at 02:33 AM
hi,

boot in safe mode and then do the system restore.

press the F8 key repeatedly when starting the computer and then select safe mode.

this should help.

or create a new connection for the internet.
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