Connection to the Internet

Closed
Nalan - 27 Jul 2009 à 08:32
sadgurl Posts 697 Registration date Thursday 14 May 2009 Status Member Last seen 24 November 2010 - 27 Jul 2009 à 09:47
Hello,
My internet connection is fine on the modem<, (all lights working). Right hand corner on my screen says its connected (sometimes limited). I cannot get to the internet or msn. I used a different laptop and it works fine( able to get online). I tried to do ipconfig, i get media disconnected and no valid ip, the network is not sending or receiving any data. The computer works fine in safe mode thou.
Virus?
What do you suggest, format reinstall??
I tired Norton, ad-aware, hijackthis, spybot search and destroy and even McAfee.

Thanks for your help

1 response

sadgurl Posts 697 Registration date Thursday 14 May 2009 Status Member Last seen 24 November 2010 219
27 Jul 2009 à 09:47
hi there,

check your tcp/ip configurations

then go to command prompt

use ip config to renew your ip

or if you are using a wireless connection try with wired connection

use a lan cable and check

probably you have to reset your modem or router

Thanks