I'm trying to install Avira antivirus, but it does not work. It says that there is an error in installing the program. It says that:
A secure internet connection is required to activate the product(SSL encrypted). This could not be established. please address the following issues and repeat the product activation. -ensure that the internet can be accessed -ensure that the system date is correct -if in use, check your modem connection -ensure that the application fact.exe can access the internet and is not blocked by a firewall
It seems that there's really nothing wrong with my internet connections and still I can't install Avira antivirus. Guys, do you have any idea about what should be done in this case?
I read a post where someone was having trouble with the license wizard accessing ssl internet during an install of avira premium. I'm having the same problem and have tried everything I know. You mentioned using hijack to generate a log file and you migh be able to figure out the problem. I've included mine and hope you can help.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:01:53 PM, on 14/04/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Once installed, click on the "hardhat" icon, it allows to change the language.)
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).
4. Double click on the short cut ZHPDiag on your Destktop.
5. Click on the screwdriver icon and ensure all of the items are checked.
6. Click on the Magnifying glass and run the analysys.
Your system is badly infected by a trojan horse, adware and spyware, as a matter of a fact, a system to badly infested with malware is rarely seen. All of this malware originated from the cracked software and keygenerators which you have downloaded from Bareshare and other similar sites, for example : C:\Program Files\AllGamesHome.com, C:\Program Files\GameTop.com, your file downloader, faceless internet connection, etc. You are presently being spyied on and your system is vulnerable to hyjackers.
If your system is not soon desinfected, I predict a total failure in a very near future which will require a total factory reset.
Having said this, as Moderator and Security Contributor, to uphold our Charter, before I can help you, you must first agree to remove and delete all of the software for which you have not purchased a license that is cracked software (freeware excluded) as well as all the tools used to crack.
If you agree, please delete the illegal software, delete the previous ZHP Log, reboot your machine, generate a new log and upload it on Speedyshare.