Internet connectivity

Closed
garfield - Mar 8, 2010 at 01:10 AM
mikethedike Posts 158 Registration date Saturday August 16, 2008 Status Member Last seen September 22, 2012 - Mar 8, 2010 at 02:07 AM
Hello,
what does the statement:'limited internet connectivity means' ? how do you solve this problem? what is the real cause for this problem?

1 reply

mikethedike Posts 158 Registration date Saturday August 16, 2008 Status Member Last seen September 22, 2012 41
Mar 8, 2010 at 02:07 AM
hi

This problem occurs when the PC is requesting an IP address from the modem, but not receiving a response
this error occurs for various reasons

1)DHCP is either turned off on the modem or not functioning
2)The modem is not responding
3)A problem with the TCP/IP stack on the PC
4)Security software is blocking DHCP
5)Incorrect WEP key


check the folowing

Unplug Ethernet -> Plug in Ethernet -> Check for connectivity

Reboot the modem/router

Check that the Ethernet or USB cable is correctly plugged in and the Ethernet or USB lights on modem/router are solid

Unplug the power to modem/router and shut down the computer. Restart the computer, and then restart the modem/router

Reset the modem/router to factory defaults <link to questions re factory settings>

Check for firewalls and spyware. You may need to disable or remove these

If this fixes the problem, re-enable their security software and refer to your security software vendor

Refer to your isp or pc vendor (to check your PC)




awaiting comments

Melisio Mascarenhas
mikethedike
mumbai India
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