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Laptop stuck in sleep mode

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GB - Mar 13, 2010 at 08:29 PM
 SephGamer - Dec 26, 2015 at 07:28 AM
Hello,
I put my dell xps into sleep mode, and now it won't wake up. just get a balck screen with a flashing cursor. all diagnostics ok. just won't boot. any ideas please?
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2 responses

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SephGamer
Dec 26, 2015 at 07:28 AM
Sooo... What if this DOESN'T work? For me, my laptop shows the "sleep mode" symbol light, the fan is running, discs I put into the drivebay make the sound of being read, but the laptop doesn't do anything. I've tried the discharge method above, even held the power button for over 5 minutes at one point, but to no avail. I disconnected the CMOS battery, even disconnected the hard drive, but still, when I turn the laptop on, on adapter or battery, The screen stays black (even on a separate monitor), the "sleep mode" light is turned on, and the device simply doesn't respond to anything.
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