I finally fixed it!! this is how I was able to get system restore up to fix the problem!! To start System Restore using the Command prompt, follow these steps:
bring up task manager (ctrl+alt+delete) hold ctrl and click new task which will bring up the command prompt.
At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER.
Follow the instructions that appear on the screen to restore your computer to a functional state. Hope this can help someone else that is going through this cuz I know I was about ready to pull my hair out I was so frustrated!! lol so good luck