sound deviceSolved/Closed

Question

Hello,

I have a Windows XP sound device driver installed but no sound plays from my laptop at all. If I go onto Windows Media Player, a warning pops up saying:

"Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly."

When I go to properties, it says:

    Legacy Audio Drivers
    Device Type - Sound, video and game controllers
    Manufacturer - (Standard system devices)
    Location - Unknown.

It also says that it is working properly and does not need to be updated.

Please help!

System Configuration: Windows XP Internet Explorer 7.0

xpcman · Accepted Answer

If this is a new computer - take it back and get them to fix it.
Otherwise, you need to download an audio driver - you can find it here:

xpcman · Answer

what's your make and model of laptop?

eammas · Answer

same prob with nickssyy

dafrance · Answer

if I play music it pops up message saying there is no sound device, or it may be busy with other program.

jmp59 · Answer

U have to re-install ur Audio device.

sam · Answer

same problem

jmp59 · Answer

Same answer.

jmp59 · Answer

Hello chris,

Where do I find it

Maybe I can help u. But What is this "it" ?

nankyer · Answer

same with mine

shry · Answer

hey even I have the same problem.. just kind find the solution!!

pia · Answer

Hi there!!

I used to have my Windows media player. I can watch movies and hear sounds unfortunately I removed the file in the system and error occurred states: Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly." 

Please help me I need your answer. I am not computer wizard I just know basic computers but I can follow the instruction that you can provide me. 

Thanks

jmp59 · Answer

Hi,

First try System Restore to a point before ur computer has lost its sound.
XP http://www.microsoft.com/windowsxp/using/setup/support/sysrestore.mspx
Vista https://www.microsoft.com/en-us/windows/

If it desn't match u'll have to reinstall ur Audio device.

Vidhya raj · Answer

try this, it worked in my system, 
search for sysconfig file, when u open it, u could find a set-up tab
there would be few item listed as a menu, those are the progrms which gets installed 
automatically when your system gets boosted up,
uncheck the unwanted application, 
check the audio related files, this would make your system even more faster than before.

great day

gumilar · Answer

Hello, 

i have a Windows mediaplayer  but no sound plays from my computer at all. If I go onto windows media player a warning pops up saying: 

"Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly." 

when I go to properties, it says: 

Legacy Audio Drivers 
Device Type - Sound, video and game controllers 
Manufacturer - (Standard system devices) 
Location - Unknown. 

It also says that it is not working properly. 


please help?

Sound device

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