Computer Freezes When I Click on Anything [Solved/Closed]

StarryNight3128 - Jul 16, 2010 at 09:39 AM - Latest reply:  starrynight3128
- Jul 19, 2010 at 04:06 PM

My desktop, which is a HP Pavilion Slimline, started freezing up. Anytime I click on anything except Firefox it just sits there with the little loading icon and never does anything. After that point I cannot click on anything. I cannot even search for anything in the search tab in the start menu. My anti-virus has been stopped and I can't access it to restart it. I tried to download the software again, the program downloads but will not respond and freezes up when I try to click on it. My command prompt opens but will not respond to anything I enter into it, it just says something about me not being allowed to do that. I try to run it as administrator but it will not respond to that either. Please help!

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starrynight3128 - Jul 19, 2010 at 04:06 PM
Thank you
Thanks for your help computer nerd. I was able to install the anti-virus in safe mode and ran a scan to reveal a virus. Thanks again.

Thank you, starrynight3128 19

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xpcman 19323 Posts Wednesday October 8, 2008Registration dateModeratorStatus September 24, 2018 Last seen - Jul 19, 2010 at 02:52 PM
Thank you
There is no easy solution. Either take it to a repair shop or re-install your copy of Windows (this will erase all your data/programs).

Good Luck
computer nerd - Jul 17, 2010 at 12:50 AM
Thank you
try downloading avg free, (personal preference) to a thumb drive from another computer, and booting your computer up in safe mode....then install avg and run your first scan and see what happens.
starrynight3128 - Jul 19, 2010 at 11:13 AM
Thank you
Are you talking about a flash drive? If so, I don't have one of those. Also to answer your question, nothing pops up at all, it just makes that dinging noise anytime I click on something. I haven't gotten any error messages at all.
computer nerd - Jul 17, 2010 at 03:50 AM
Thank you
or, if you don't feel like doing that....does it keep popping up with a popup that tells a file name and path?, if so, boot up in safemode, track it down, (probably be in a hidden folder) delete it, and remove from recycling bin, careful, don't wanna restore it....then restart your computer normally, happens a lot with acer laptops too