Computer Freezes When I Click on Anything [Solved/Closed]

StarryNight3128 - Jul 16, 2010 at 09:39 AM - Latest reply:  starrynight3128
- Jul 19, 2010 at 04:06 PM
Hello,

My desktop, which is a HP Pavilion Slimline, started freezing up. Anytime I click on anything except Firefox it just sits there with the little loading icon and never does anything. After that point I cannot click on anything. I cannot even search for anything in the search tab in the start menu. My anti-virus has been stopped and I can't access it to restart it. I tried to download the software again, the program downloads but will not respond and freezes up when I try to click on it. My command prompt opens but will not respond to anything I enter into it, it just says something about me not being allowed to do that. I try to run it as administrator but it will not respond to that either. Please help!


See more 

5 replies

Best answer
starrynight3128 - Jul 19, 2010 at 04:06 PM
16
Thank you
Thanks for your help computer nerd. I was able to install the anti-virus in safe mode and ran a scan to reveal a virus. Thanks again.

Thank you, starrynight3128 16

Something to say? Add comment

CCM has helped 1706 users this month

xpcman 19087 Posts Wednesday October 8, 2008Registration dateModeratorStatus July 14, 2018 Last seen - Jul 19, 2010 at 02:52 PM
1
Thank you
There is no easy solution. Either take it to a repair shop or re-install your copy of Windows (this will erase all your data/programs).

Good Luck
computer nerd - Jul 17, 2010 at 12:50 AM
0
Thank you
try downloading avg free, (personal preference) to a thumb drive from another computer, and booting your computer up in safe mode....then install avg and run your first scan and see what happens.
starrynight3128 - Jul 19, 2010 at 11:13 AM
0
Thank you
Are you talking about a flash drive? If so, I don't have one of those. Also to answer your question, nothing pops up at all, it just makes that dinging noise anytime I click on something. I haven't gotten any error messages at all.
computer nerd - Jul 17, 2010 at 03:50 AM
-1
Thank you
or, if you don't feel like doing that....does it keep popping up with a popup that tells a file name and path?, if so, boot up in safemode, track it down, (probably be in a hidden folder) delete it, and remove from recycling bin, careful, don't wanna restore it....then restart your computer normally, happens a lot with acer laptops too