Computer Freezes When I Click on Anything Solved/Closed

Question

Hello, 

My desktop, which is a HP Pavilion Slimline, started freezing up.  Anytime I click on anything except Firefox it just sits there with the little loading icon and never does anything.  After that point I cannot click on anything.  I cannot even search for anything in the search tab in the start menu.  My anti-virus has been stopped and I can't access it to restart it.  I tried to download the software again, the program downloads but will not respond and freezes up when I try to click on it.  My command prompt opens but will not respond to anything I enter into it, it just says something about me not being allowed to do that.  I try to run it as administrator but it will not respond to that either.  Please help! 


Configuration: Windows Vista / Firefox 3.6.6

starrynight3128 · Accepted Answer

Thanks for your help computer nerd.  I was able to install the anti-virus in safe mode and ran a scan to reveal a virus.  Thanks again.

computer nerd · Answer

try downloading avg free, (personal preference) to a thumb drive from another computer, and booting your computer up in safe mode....then install avg and run your first scan and see what happens.

computer nerd · Answer

or, if you don't feel like doing that....does it keep popping up with a popup that tells a file name and path?, if so, boot up in safemode, track it down, (probably be in a hidden folder) delete it, and remove from recycling bin, careful, don't wanna restore it....then restart your computer normally, happens a lot with acer laptops too

starrynight3128 · Answer

Are you talking about a flash drive?  If so, I don't have one of those.  Also to answer your question, nothing pops up at all, it just makes that dinging noise anytime I click on something.  I haven't gotten any error messages at all.

xpcman · Answer

There is no easy solution.  Either take it to a repair shop or re-install your copy of Windows (this will erase all your data/programs).

Good Luck

Computer Freezes When I Click on Anything

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