Menu
  1. Accueil
  2. Tech Forum
  3. Viruses/Security

Computer Freezes When I Click on Anything [Solved/Closed]

Report
-
 starrynight3128 -
Hello,

My desktop, which is a HP Pavilion Slimline, started freezing up. Anytime I click on anything except Firefox it just sits there with the little loading icon and never does anything. After that point I cannot click on anything. I cannot even search for anything in the search tab in the start menu. My anti-virus has been stopped and I can't access it to restart it. I tried to download the software again, the program downloads but will not respond and freezes up when I try to click on it. My command prompt opens but will not respond to anything I enter into it, it just says something about me not being allowed to do that. I try to run it as administrator but it will not respond to that either. Please help!


See more
Related:

5 replies

Answer 1 / 5

Thanks for your help computer nerd. I was able to install the anti-virus in safe mode and ran a scan to reveal a virus. Thanks again.
Thank you
23
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

Answer 2 / 5

try downloading avg free, (personal preference) to a thumb drive from another computer, and booting your computer up in safe mode....then install avg and run your first scan and see what happens.
Answer 3 / 5
Posts
19646
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
 3,722
There is no easy solution. Either take it to a repair shop or re-install your copy of Windows (this will erase all your data/programs).

Good Luck
Answer 4 / 5

or, if you don't feel like doing that....does it keep popping up with a popup that tells a file name and path?, if so, boot up in safemode, track it down, (probably be in a hidden folder) delete it, and remove from recycling bin, careful, don't wanna restore it....then restart your computer normally, happens a lot with acer laptops too
Answer 5 / 5

Are you talking about a flash drive? If so, I don't have one of those. Also to answer your question, nothing pops up at all, it just makes that dinging noise anytime I click on something. I haven't gotten any error messages at all.
Ask a question