Disk drive not showing up [Solved/Closed]

- - Latest reply:  John - Jul 5, 2019 at 04:34 PM
Hello,
Can someone pls help me. Every time I insert a disk into my disk drive it dosent come up at all. Its like it doesnt exsiest at all. Because when I go into my computer all thar is there is things about my hardrive and howmuch space is left. I am useing vista. Can someone pls help me!
Kind regards
Damian Hewett
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7 replies

Best answer
approved by Jean-François Pillou on Dec 2, 2018
862
Thank you
Hi my name is navjot and I was having the same problem I have sorted it.

Just follow the instructions:
  • go to start
  • right click on my computer
  • click on manage
  • then click on storage
  • then click on disk management
  • then right click on your device and select add letters and path
  • window will pop up then click on add
  • the select an alphabet and click on ok


This will solve your problem ..

thankxxx

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Thank you so much.
this is definitely the best solution ..thanks
Thanks, it works perfectly now :)
67
Thank you
I have vista and XP/XP Pro on my 3 home computers and all 3 has had this issue at some point in time. This worked for all 3 with no problems.
1. Click Start, then Run, then enter REGEDIT to open the Registry Editor
2. Navigate to the HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class entry
3. Under the Class entry, double click on {4D36E965-E325-11CE-BFC1-08002BE10318}
4. In the right-hand pane, click ONCE to select the UpperFilters entry
5. Make sure the UpperFilters entry is highlighted, press Delete, then Yes.
6. In the right-hand pane, click ONCE to select the LowerFilters entry
7. Make sure the LowerFilters entry is highlighted, press Delete, then Yes.
8. Close the Registry Editor by clicking File, Exit.
nothing happened,,,i think while trying to create a network connection it said save to e:- my cd drive,,, I did that without any cd and then I cancelled it,,some pop up said that I will delete any on that drive E,,,but my drive does not read anything,,not checked write,,,,a full cd and open E: it will still say, copy to cd as if it is blank,,,,do you know how can it be resolved,,i tried deleting drive and reinstalling, but no help also changed drive name ,,still no help,,,,thanks I have windows XP
the command REGEDIT does not work on my laptop.
thank you I love you man
I did not get step 4. Could not locate Upperfilter
The quick fix executable Microsoft file didn't work, however the REGEDIT did the job. I removed the low & high filters, then disabled and enabled the drive and BOOM! E:/!!!!!! It's there again & reads like a champ (no thanks to iTUNES!).
39
Thank you
Ok so here is my solution,

We shall use a systematic approach to cover a wider audience using windows xp home SP3 32bit OS.
1). Find your way to "Computer Management" (R Click---->manage)
2). Expand disk drives (System tools--> Device Manager--> Disk drives)
3). Choose the driver of the HDD you have problems with (Choose the correct one, usually with the red cross indicating it is disabled and cannot enable/having problems enabling it via GUI or CLI)
4). Uninstall (R Click----> Uninstall)
5). Exit "Computer Management" window
6). Safely remove hardware (Safely remove USB mass storage device-->tit is now safe to remove your hard ware)
7). Re plugin the external HDD (and wait for it to install the drivers afresh)
8). Rock and Roll ( only once it says every thing is good to go, Patience is a virtue)
9). Repeate steps 1 to 8 for other drives with this problems if necessary and have the drivers in hand only.
-------------------------------------------------------------------------------------------------------

***). Also you can change the drive letter so collisions do not occur

10). Find your way to "Computer Management" (R Click---->manage)
11). Select your external HDD (Storage--> Disk Management--> Choose disk via upper table or lower diagram/representation)
12). "Change drive letter and paths" (Choose drive--> R Click on drive)
13). Select drive---> Click on "Change"
14). Assign the following drive letter (Choose your drive letter, start from Z. Connections to databases will need to be removed and programes will not function properly if you are willing to do this) its very obvious
15)Click on "Ok"

Hope this helps
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21
Thank you
Hi,

Can you check whether you Disc Drive is well connected ?

to check the device :


Right click on my Computer

Select Properties

Hardware devices

Device Manage :


Check your Dvd/cd drives.. whether everything is connected.


If not try re-installing the device or to update it.
please help me

Recently when I connected together a new cc/dvd lg writer with my old cd/dvd rom.but the drive shows nil. when I remove the power cable from the old rom , 1 of the drive shows.please help me to solve the problem

paul
Hello Paul,

In order for me to solve this problem for you, I would need some more details on how the CD/DVD drive is connected in your computer. There are 3 things I would like to know:

1. What is the interface the CD/DVD drive hardware is connected - is it using a Parallel IDE interface (if the cable is a flat ribbon cable which is wide and has about 40 pins on the connector end) or is it using a SATA interface (This is a cable which is about 1/2 an inch wide and the connector that goes into the Drive is also very thin)

2. What is the Power output of the POWER SUPPLY used in your computer. You can find this if you open the tower case and look at the sides of the power supply unit. It should show some wattage rating, for example: 400W, 600W etc.

3. How may drives are connected in your system in total including your new CD/DVD drive + the existing Hard Disk drives.

From what I can tell so far about the problem your facing is that, the power supply unit on you computer might be of a low wattage and is not providing enough power to the devices. I can ascertain this by the fact that when you disconnect the power cable from one of the drives (ie your old CD drive) one of the other drives shows up. This might indicate that the problem is with the power supply not providing enough power when both the drive's power cables are connected.

regards,
S. Vinay
I Unistalled it know where do I find it to install it?
Mine doesn't show up anywhere, it has vanished completely.
same here vanished completely I think it was avast but also my computer has been in safe mode for awhile and I finaly got it out of it please help!
14
Thank you
Thanks alot this worked for me....I wasted so much time fixing this problem....your solution took only few seconds
5
Thank you
I agree with Ron
1. Click Start, then Run, then enter REGEDIT to open the Registry Editor
2. Navigate to the HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class entry
3. Under the Class entry, double click on {4D36E965-E325-11CE-BFC1-08002BE10318}
4. In the right-hand pane, click ONCE to select the UpperFilters entry
5. Make sure the UpperFilters entry is highlighted, press Delete, then Yes.
6. In the right-hand pane, click ONCE to select the LowerFilters entry
7. Make sure the LowerFilters entry is highlighted, press Delete, then Yes.
8. Close the Registry Editor by clicking File, Exit.
there isn't any upperfilters/lowerfilters thingy showing up on my computer.
0
Thank you
Hello Damian,

I have a solution for your problem. Its a problem with Windows registry. Follow these simple steps to fix this in under 5 minutes. Good Luck!

If you have a problem with the computer not showing up the DVD/CD drive icon in the My computer window either in VISTA/XP, there is a little precheck list that you may want to go through before thinking about deleting upper/lower filter in registry. Here's how you do it.

1. First check in device manager in vista/xp to check if the DVD drive is getting detected. Usually if its a registry problem, the DVD drive will be detected in the device manager but it will also have a yellow exclamation mark on the DVD drive device entry which will be clearly visible. If this is the case, then simply follow the below link to fix it automatically by running an installer rather than manually messing around with the registry settings as this can harm you computer.
2. Here's the link - http://tinyurl.com/dxxcwt
3. Once you login here you will be presented with option to "save" or "run" the file. Please choose "save" and save the file in a place where you can access it. Once downloaded, run the downloaded installer file named "MicrosoftFixit50027.msi" by just double clicking on it. After installing you will have to reboot the computer and thats is all. You will have your DVD/CD drive back in the Operating System.
Hope this helps :D