Disk drive not showing up

Solved/Closed

Damian - Dec 21, 2008 at 06:46 PM
John - Jul 5, 2019 at 04:34 PM

Hello,
Can someone pls help me. Every time I insert a disk into my disk drive it dosent come up at all. Its like it doesnt exsiest at all. Because when I go into my computer all thar is there is things about my hardrive and howmuch space is left. I am useing vista. Can someone pls help me!
Kind regards
Damian Hewett

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7 replies

Answer 1 / 7

Nav
Updated on Dec 1, 2018 at 11:00 AM

Hi my name is navjot and I was having the same problem I have sorted it.

Just follow the instructions:

go to start
right click on my computer
click on manage
then click on storage
then click on disk management
then right click on your device and select add letters and path
window will pop up then click on add
the select an alphabet and click on ok

This will solve your problem ..

thankxxx

please rate

Ben
Apr 4, 2010 at 08:21 PM

Thanks fixed my problem!

Marinoslb
Apr 16, 2010 at 12:28 PM

Thanks Navjot,
I just got this problem with a USB HDD test device and I quickly solved it with your advise.
Cheers
Paolo

zack
Apr 18, 2010 at 09:49 AM

Thanks Nav, your easy instruction solved my problem

jabbawokie
Apr 18, 2010 at 04:34 PM

thanks it help me

nav
Apr 18, 2010 at 06:33 PM

thnkzz guyz 4 ur comments

Answer 2 / 7

Ron
Jan 26, 2010 at 05:11 AM

I have vista and XP/XP Pro on my 3 home computers and all 3 has had this issue at some point in time. This worked for all 3 with no problems.
1. Click Start, then Run, then enter REGEDIT to open the Registry Editor
2. Navigate to the HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class entry
3. Under the Class entry, double click on {4D36E965-E325-11CE-BFC1-08002BE10318}
4. In the right-hand pane, click ONCE to select the UpperFilters entry
5. Make sure the UpperFilters entry is highlighted, press Delete, then Yes.
6. In the right-hand pane, click ONCE to select the LowerFilters entry
7. Make sure the LowerFilters entry is highlighted, press Delete, then Yes.
8. Close the Registry Editor by clicking File, Exit.

2
Feb 10, 2010 at 10:47 PM

One problem, what if upper and lower filter aren't showing up.

I have the same problem as everyone else. Computer doesn't even show it. I don't know what happened, just one day it stopped showing up.

kartom
Mar 27, 2010 at 11:25 PM

nothing happened,,,i think while trying to create a network connection it said save to e:- my cd drive,,, I did that without any cd and then I cancelled it,,some pop up said that I will delete any on that drive E,,,but my drive does not read anything,,not checked write,,,,a full cd and open E: it will still say, copy to cd as if it is blank,,,,do you know how can it be resolved,,i tried deleting drive and reinstalling, but no help also changed drive name ,,still no help,,,,thanks I have windows XP

chris
Jun 12, 2010 at 03:16 AM

the command REGEDIT does not work on my laptop.

Dan
Jun 19, 2010 at 03:05 AM

thank you I love you man

gdeepankar
Oct 12, 2012 at 01:24 AM

I did not get step 4. Could not locate Upperfilter

Answer 3 / 7

Novis
Jun 24, 2010 at 02:45 PM

Ok so here is my solution,

We shall use a systematic approach to cover a wider audience using windows xp home SP3 32bit OS.
1). Find your way to "Computer Management" (R Click---->manage)
2). Expand disk drives (System tools--> Device Manager--> Disk drives)
3). Choose the driver of the HDD you have problems with (Choose the correct one, usually with the red cross indicating it is disabled and cannot enable/having problems enabling it via GUI or CLI)
4). Uninstall (R Click----> Uninstall)
5). Exit "Computer Management" window
6). Safely remove hardware (Safely remove USB mass storage device-->tit is now safe to remove your hard ware)
7). Re plugin the external HDD (and wait for it to install the drivers afresh)
8). Rock and Roll ( only once it says every thing is good to go, Patience is a virtue)
9). Repeate steps 1 to 8 for other drives with this problems if necessary and have the drivers in hand only.
-------------------------------------------------------------------------------------------------------

***). Also you can change the drive letter so collisions do not occur

10). Find your way to "Computer Management" (R Click---->manage)
11). Select your external HDD (Storage--> Disk Management--> Choose disk via upper table or lower diagram/representation)
12). "Change drive letter and paths" (Choose drive--> R Click on drive)
13). Select drive---> Click on "Change"
14). Assign the following drive letter (Choose your drive letter, start from Z. Connections to databases will need to be removed and programes will not function properly if you are willing to do this) its very obvious
15)Click on "Ok"

Hope this helps
from Novis

Answer 4 / 7

cfk.exe09 Posts 9 Registration date Wednesday September 24, 2008 Status Member Last seen March 1, 2009
Dec 22, 2008 at 01:45 AM

Hi,

Can you check whether you Disc Drive is well connected ?

to check the device :

Right click on my Computer

Select Properties

Hardware devices

Device Manage :

Check your Dvd/cd drives.. whether everything is connected.

If not try re-installing the device or to update it.

Damian
Jan 1, 2009 at 03:23 PM

Hi.
hanks soo much for all of the wonderful help you gave me.
Just one moe thing.
In the device panle it has a yellow explanation mark on te icon. Does that mean it is disconeced, if so what do I click do uninstal then reinstal or dhttp://ccm.net/forum/affich 47684 disk drive not showing up?Acces=1#ecrireo I disable the drive.

luc > Damian
Apr 24, 2009 at 01:59 PM

ive delt wit this before shut your pc down then turn it on again.
uninstall it then reinstall it.
then restart your pc and you should be fine.
kind regards luc .

enricob2 > luc
May 5, 2009 at 11:49 AM

hi how do I re install it

vinci0906 > Damian
Aug 26, 2009 at 04:21 PM

Hello Damian,

I have a solution for your problem. Its a problem with Windows registry. Follow these simple steps to fix this in under 5 minutes. Good Luck!

If you have a problem with the computer not showing up the DVD/CD drive icon in the My computer window either in VISTA/XP, there is a little precheck list that you may want to go through before thinking about deleting upper/lower filter in registry. Here's how you do it.

1. First check in device manager in vista/xp to check if the DVD drive is getting detected. Usually if its a registry problem, the DVD drive will be detected in the device manager but it will also have a yellow exclamation mark on the DVD drive device entry which will be clearly visible. If this is the case, then simply follow the below link to fix it automatically by running an installer rather than manually messing around with the registry settings as this can harm you computer.
2. Here's the link - http://tinyurl.com/dxxcwt
3. Once you login here you will be presented with option to "save" or "run" the file. Please choose "save" and save the file in a place where you can access it. Once downloaded, run the downloaded installer file named "MicrosoftFixit50027.msi" by just double clicking on it. After installing you will have to reboot the computer and thats is all. You will have your DVD/CD drive back in the Operating System.
Hope this helps :D

JD > vinci0906
Sep 5, 2009 at 04:34 PM

The MicrosoftFixit50027.msi works like a champ. I spent 6 hours on the MS website with not one solution.
Thanks

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