My WD 1TB not shown on "My Computer"

mmno - Aug 28, 2011 at 08:59 AM
 Anonymous User - Sep 6, 2011 at 01:39 AM

my WD wont show up in my computer im using win7 and i have tried to plugin in other PC and wont show up.. also i tried it on a new PC and it take 15 mint to show up in my computer then disappear... please help me

sry for my bad english

3 responses

Anonymous User
Aug 28, 2011 at 09:06 AM

Check first if your external drive is detected by your BIOS.

If it is the case, try this:

Click on Start --> Run ---> type diskmgmt.msc and click on OK.

Right-click on WD Passport Drive --> Select "Change Drive Letter and Paths..." --->

Click on "Add" button ---> Select your drive letter and click on OK.

Note : If the drive letter is already assigned, then try changing the drive letter

by clicking on "Change" button instead of "Add" button in the above step.

If the solutions above does not work, think to change the cable of the drive.

Good Luck!
the power suddly trun off and its not working i tryied this one but i canont change it befor..

any other way to get file inside it?

thnx alot
Anonymous User
Aug 28, 2011 at 10:26 AM
Sound like a cable issue, think to change the cable like I told you above
i will chek if they have like it / or do i let them change the use in the hard disk?

thnx vary much friend
Anonymous User
Aug 28, 2011 at 10:36 AM
If your are always under guaranteed, you can give it to them for diagnose or order a new disk!
and what about my file? im gona lose them -.-
in that case you think i can get my file?
i go to them and they said they cant repair it... i told them to they check with other cable they said they don't have one like it..

i just used it for 6 month only.. and my sister throe the guaranteed... =.= that is a big trouble..

sorry for my bad English
Anonymous User
Sep 6, 2011 at 01:39 AM
Go to a repair shop and purchase a new cable or you give you disk to a qualified technician who will probably retrieve your data.